Jonathan Peters
Kingsville
Summary
Results-driven Assistant Store Manager with expertise in inventory management and staff training. Proven ability to enhance customer satisfaction through effective problem-solving and communication.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Circle K
Kingsville
05.2023 - 02.2025
- Managed daily store operations, including staff scheduling and inventory management.
- Supervised team and provided training to elevate customer service standards.
- Facilitated communication between team and upper management to streamline workflow.
- Resolved customer inquiries and complaints to elevate satisfaction levels.
- Coordinated store cleanliness and maintenance to meet company standards.
- Implemented loss prevention strategies to safeguard inventory and improve store security.
- Oversaw cash handling procedures and reconciled discrepancies.
- Ensured compliance with safety regulations throughout store premises.
Shipping Lead
Titan Wheel
Quincy
11.2021 - 04.2023
- Coordinated shipping schedules, achieving on-time product deliveries.
- Oversaw loading and unloading of shipments for efficient operations.
- Trained new team members on shipping procedures and safety protocols.
- Maintained accurate inventory records for all outgoing shipments.
- Implemented process improvements, streamlining workflow in shipping operations.
- Monitored compliance with safety regulations during shipping operations.
- Performed periodic cycle counts to maintain an accurate count of inventory on hand.
- Collaborated with warehouse staff to ensure timely delivery of goods.
- Ensured compliance with safety regulations when loading, unloading freight from trucks, trailers.
- Organized the storage of materials in accordance with company policies and procedures.
- Maintained tracking records for all shipments, ensuring accuracy of order numbers, weights, costs.
- Maintained current knowledge of practices and regulations for freight movements and package shipments.
- Prepared packages for shipping and determined most economical shipping methods.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Examined shipment contents and compared with manifests, invoices or orders to verify accuracy.
Assistant Manager, Customer Service
the lawn guys llc
Quincy
02.2018 - 09.2021
- Operated lawn care equipment to maintain residential and commercial properties.
- Applied fertilizers and pesticides according to safety regulations and guidelines.
- Assessed lawn conditions and provided recommendations for improvement.
- Engaged with clients to assess lawn care needs and preferences, enhancing customer satisfaction.
- Trained new technicians on proper equipment usage and maintenance procedures.
- Coordinated service appointments to ensure timely delivery of lawn care services, improving operational effectiveness.
- Monitored inventory levels of supplies and placed orders.
- Collaborated with team members to enhance service efficiency and quality standards.
- Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
- Utilized power tools such as mowers, trimmers, blowers, and edgers.
- Applied fertilizers and herbicides to lawns according to manufacturer's instructions.
- Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass or plants.
- Answered customer questions regarding care and general knowledge of landscape.
- Used hand-held tools to maintain green spaces.
- Provided advice on proper care of lawns and gardens.
- Maintained proper use of ergonomic practices, personal protective and safety equipment.
- Adhered to safety protocols when handling hazardous materials.
- Relayed new customer opportunities to management to follow up with sales.
- Stored all chemicals safely in accordance with company policy.
- Conducted routine maintenance on all power tools used during job duties.
- Planted grass seed in areas where needed.
- Operated tractors with attachments such as spreaders and sprayers.
- Led training sessions for landscaping maintenance crew, improving team performance and service quality.
- Pruned trees and bushes to improve visibility and shape.
- Assisted in the installation of hardscapes such as patios and walkways.
- Installed sod and seeded areas as needed to repair or establish lawns.
- Followed environmental and safety regulations in the application of lawn care products.
- Performed mulching around trees and garden beds to retain moisture and suppress weeds.
- Oversaw seasonal lawn care tasks, including spring clean-up and fall leaf removal.
- Managed time efficiently to complete scheduled appointments and maintain productivity.
- Utilized hand tools and power equipment safely to maintain lawns and garden beds.
- Aerated lawns to improve oxygen circulation within soil, promoting healthier grass growth.
- Maintained or repaired tools or equipment for safety and longevity.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Pruned flowers and cleared debris from flower beds.
team member
Dairy Queen Grill & Chill
Quincy
05.2018 - 02.2019
- Delivered exceptional customer service in fast-paced food environment.
- Processed customer transactions at cash register, ensuring accuracy and speed.
- Coordinated with team members to achieve on-time order delivery.
- Trained new employees on procedures, enhancing their readiness for customer service.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Prepared and cooked menu items per company standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Monitored inventory levels, restocked supplies, and organized shelves for accessibility.
Education
High School Diploma -
Vcs of Ohio
Warren, OH04-2009
Skills
- Store operations
- Inventory management
- Loss prevention
- Cash handling
- Customer relationship management
- Staff training
- Time management
- Problem solving
- Effective communication
- Conflict resolution
Timeline
Assistant Store Manager
Circle K
05.2023 - 02.2025
Shipping Lead
Titan Wheel
11.2021 - 04.2023
team member
Dairy Queen Grill & Chill
05.2018 - 02.2019
Assistant Manager, Customer Service
the lawn guys llc
02.2018 - 09.2021
High School Diploma -
Vcs of Ohio