Jonathan Phillips
St. Louis
Summary
Accomplished Licensed Sales Agent and Integrated Solutions Consultant with a proven track record of boosting sales revenue and client satisfaction at Select Quote and AT&T. Expert in consultative sales techniques and strategic thinking, achieving a 20% increase in total sales. Skilled in relationship development and teamwork, consistently exceeding sales targets through innovative strategies and active listening.
Overview
8
8
years of professional experience
Work History
Licensed Sales Agent
Select Quote
06.2023 - 05.2024
- Increased client satisfaction by providing personalized insurance recommendations based on individual needs.
- Enhanced company reputation through exceptional customer service and building strong relationships with clients.
- Boosted sales revenue by accurately identifying cross-selling opportunities during client interactions.
- Implemented effective sales strategies that resulted in increased market share within the territory assigned.
- Agent of the month September 2023
Integrated Solutions Consultant
AT&T
11.2021 - Current
- Conducted in-depth analysis of a company's sales process and performance to identify areas for improvement and develop strategies to optimize sales revenue and profitability.
- Developed and implemented customized sales strategies that align with a company's overall goals and objectives.
- Collaborated with cross-functional teams to ensure that sales strategies are integrated with other functions such as marketing, customer service, and operations.
- Became Program Expert For ACP program that lead to 20% increase in Total sales
- Nominated for MPD Program with AT&T
- Impact the team by having a cumulative 130% Metric for the Year.
- Lead Meeting on performance, motivation and best practices.
- Conducted in-depth analysis of a company's sales process and performance to identify areas for improvement and develop strategies to optimize sales revenue and profitability.
Sales Consultant
AT&T
04.2021 - 11.2021
- Built and maintained relationships with clients to understand their needs and provide tailored solutions that meet their business objectives. F
- Conducted market research to identify new sales opportunities and provide insights into customer behavior and preferences. Increasing new Business by 25%
- TOP 3 Consultant in the Region for AT&T
- SMB Expert
- Top Consultant in Store
Manager
Olive Garden
02.2020 - 04.2021
- Managed daily operations of a high-volume Olive Garden restaurant, ensuring customer satisfaction and profitability through effective leadership and team management.
- Supervised and trained a team of employees to provide exceptional customer service and maintain food and beverage quality.
- Managed inventory and supplies, ensuring that all equipment was maintained and functioning properly to prevent downtime and ensure a smooth operation.
- As a Manager during Covid, we had to adjust and creation a new operation for TOGO orders to make the process more proficient for the unforeseen circumstance.
- Lead region with TOGO sales in the Region
- Lead Wine sales in the region
- Increase Overall Satisfaction for TOGO scores 35%
Store Manager
Sprint
08.2016 - 11.2019
- Oversee all aspects of store operations, including inventory management, visual merchandising, and customer service
- Develop and implement sales strategies that have consistently driven year-over-year sales growth
- #2 Enterprise (Sprint Nation)(June)
- #1 Region (Kansas and Missouri)(June)(July)
- #1 District (NSTL Ranked 10 Enterprise)(June,July)
- Fantastic 4 Club (3-time winner)
- Champions Club (3-time winner)
- President's Club (2-time winner)
- Top Handset Gross adds (Level Up Conference)
- Top Retail Store In Overall Composite (Level Up Conference)
Education
Bachelor of Science - Hospitality Administration And Management
Missouri Valley College
Marshall, MOSkills
- New Business Generation
- Consultative Sales Techniques
- Active Listening
- Time Management
- Relationship Development
- Strategic Thinking
- Teamwork
- CRM Tracking
- Interpersonal Communication Skills
- Product Demonstration
- Sales Representative Scheduling
- Sales Team Collaboration
Timeline
Licensed Sales Agent
Select Quote
06.2023 - 05.2024
Integrated Solutions Consultant
AT&T
11.2021 - Current
Sales Consultant
AT&T
04.2021 - 11.2021
Manager
Olive Garden
02.2020 - 04.2021
Store Manager
Sprint
08.2016 - 11.2019
Bachelor of Science - Hospitality Administration And Management
Missouri Valley College
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