Jonathan Roach Sr.
Lawrenceville,GA
Summary
While I was a fulltime rideshare driver I have participated in many work from home and online sales ventures which provided me with interpersonal skills, self-development, and salesmanship. I take pride in being kind, respectful and professional and have great customer service skills. I am very unselfish and have been told many times that I have a very likeable personality as well as a fast learner who believes in being coachable and working hard to accomplish goals and tasks. In 2026 I am searching for a career opportunity where I can take pride in being part of a great company and be a long term asset for if given the opportunity. I am talented when it comes to speaking and conducting myself professionally. I excel in anything to do with sales and customer service and while I was rideshare driving as a base income to pay my bills, I excelled in different types of online business opportunities such as affiliate marketing and selling products on social media platforms. My philosophy is to lead with value.
Overview
14
14
years of professional experience
Work History
Rideshare Driver
Lyft And Uber
06.2017 - 12.2025
- Navigated urban environments efficiently to optimize ride routes and enhance passenger satisfaction.
- Delivered exceptional customer service by addressing passenger inquiries and concerns promptly.
- Maintained vehicle cleanliness and functionality to ensure safety and compliance with transportation standards.
- Monitored ride requests and coordinated pickups to minimize wait times for passengers.
- Managed time effectively to balance multiple rides while maximizing earnings throughout shifts.
- Mentored new drivers on best practices, enhancing overall performance within the team environment.
- Responded to passenger concerns and complaints politely and professionally.
- Analyzed market trends to adjust driving strategies, resulting in improved efficiency during peak hours.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
Sales Representative
Dashub, Inc.
05.2016 - 05.2017
- Developed and maintained strong relationships with clients to drive customer loyalty.
- Conducted market research to identify new sales opportunities and customer needs.
- Collaborated with team members to create effective sales strategies and promotional campaigns.
- Trained and mentored junior sales representatives on best practices and product knowledge.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Debt Collector
Roach & Murtha
01.2012 - 03.2015
- Negotiated payment plans with clients to resolve outstanding debts efficiently.
- Utilized collection software to track accounts and update client information.
- Developed strategies to improve debt recovery rates through targeted communication.
- Monitored account statuses and initiated follow-up actions for overdue payments.
- Analyzed account data to identify trends and optimize collection efforts.
Education
West Virginia University
Morgantown, West VirginiaHigh School Diploma -
Jericho High School
Jericho, NY06-2008
Skills
- Schedule management
- Excellent navigation
- Customer service
- Passenger transportation
- Customer engagement
- Safe driving
- Vehicle maintenance
- Punctuality
- Cleanliness
- Route planning
- Time management
- Clean driving record
Languages
English
Full Professional
Timeline
Rideshare Driver
Lyft And Uber
06.2017 - 12.2025
Sales Representative
Dashub, Inc.
05.2016 - 05.2017
Debt Collector
Roach & Murtha
01.2012 - 03.2015
West Virginia University
High School Diploma -
Jericho High School