Jonathan Russell
Lumberton,NJ
Summary
Dynamic and dedicated professional with extensive experience in customer service at Walmart, recognized for enhancing customer satisfaction and loyalty. Proven ability to resolve complaints with patience and empathy while efficiently managing cash operations. Committed to maintaining high standards of integrity and teamwork, ensuring a positive shopping experience for all.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
09.2024 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
- Maintained organized checkout area, ensuring cleanliness and adherence to safety protocols.
- Collaborated with team members to streamline daily checkout operations and improve service speed.
Cashier
ShopRite
12.2023 - 09.2024
- Handled cash management tasks, including balancing registers at the end of shifts.
- Resolved customer complaints swiftly, promoting positive interactions and loyalty.
- Trained new cashiers on operational procedures and best practices for efficiency.
- Monitored inventory levels at checkout stations, communicating needs to management for restocking.
Seasonal Ride Operator
Funplex Funpark
07.2023 - 08.2023
- Operated various amusement rides ensuring safety protocols and guest satisfaction.
- Monitored ride functionality and performed routine inspections to maintain operational standards.
- Assisted in training new operators on safety procedures and ride operations.
- Responded promptly to guest inquiries, enhancing overall park experience and customer service.
Youth Worker
Boys and Girls Club
06.2022 - 2022
- Facilitated engaging activities to promote personal development and social skills among youth.
- Supported the implementation of programs addressing health, wellness, and education for club members.
- Collaborated with team members to create a safe and inclusive environment for all participants.
- Assisted in organizing community events to enhance member engagement and foster relationships.
Education
Bachelor of Arts - Computer Informatics
Rowan University
Glassboro, NJ05-2029
High School Diploma -
Rancocas Valley Regional High School
Mount Holly, NJ06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Walmart
09.2024 - Current
Cashier
ShopRite
12.2023 - 09.2024
Seasonal Ride Operator
Funplex Funpark
07.2023 - 08.2023
Youth Worker
Boys and Girls Club
06.2022 - 2022
Bachelor of Arts - Computer Informatics
Rowan University
High School Diploma -
Rancocas Valley Regional High School