Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Scoggins

Sharon ,PA

Summary

Hardworking Assistant General Manager with a proven track record at MP Coney Island, excelling in staff management and operations. Enhanced customer satisfaction through effective problem resolution and implemented inventory control measures, reducing waste. Skilled in mentoring teams, fostering a collaborative environment that drives performance and retention. Worked on building rapport with members of upper management and crew members alike.

Overview

15
15
years of professional experience

Work History

Assistant General Manager

MP Coney Island
04.2025 - 08.2025
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Managed team schedule with eye for coverage needs and individual strengths.

Shift Leader

Wendy’s
07.2015 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Crew Member

McDonald’s
2018 - 2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

No Degree - English

Thiel College
Greenville, PA

High School Diploma -

Keystone Charter School
Greenville, PA

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Employee relations

Timeline

Assistant General Manager

MP Coney Island
04.2025 - 08.2025

Shift Leader

Wendy’s
07.2015 - 04.2025

Crew Member

McDonald’s
2018 - 2019

No Degree - English

Thiel College

High School Diploma -

Keystone Charter School

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Jonathan Scoggins