Jonathan Simmons
Symsonia,KY
Summary
Proven leader and effective communicator, excelled at Tap 216 by enhancing operational efficiency and team productivity. Expert in safe food handling and exceptional customer service, demonstrated through increased sales and customer satisfaction. Skilled in multitasking and guest engagement, consistently delivering high-quality dining experiences. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales representative position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated salesman with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Freight House
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Manager of Operations
Tap 216
03.2020 - 10.2022
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reported issues to higher management with great detail.
Cook Supervisor
Burrito Shack
11.2018 - 03.2020
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Implemented effective time-management strategies within the kitchen team, enabling smoother meal preparation during peak hours.
Education
Associate in Culinary Arts - Culinary Arts
West Kentucky Community And Technical College
Paducah, KY05.2026
Associate of Arts - Science
West Kentucky Community And Technical College
Paducah, KY05.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Cleanliness standards
- Menu Memorization
- High-volume dining
- Sales expertise
- Food safety practices
Certification
- ServSafe License - 2023-2026
- Star Certified License - 2023-2026
Timeline
Server
Freight House
04.2023 - Current
Manager of Operations
Tap 216
03.2020 - 10.2022
Cook Supervisor
Burrito Shack
11.2018 - 03.2020
Associate in Culinary Arts - Culinary Arts
West Kentucky Community And Technical College
Associate of Arts - Science
West Kentucky Community And Technical College
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