Jonathan vega
Cleveland,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Family Dollar
Cleveland, TX
10.2022 - Current
- Customer interaction:
- Greeting customers warmly and professionally
- Assisting customers in finding products
- Answering customer questions about merchandise
- Processing transactions accurately using the POS system
- Addressing customer concerns and complaints promptly
- Store operations:
- Unloading merchandise from delivery trucks
- Organizing and stocking shelves
- Maintaining a clean and organized store environment
- Monitoring inventory levels and restocking as needed
- Price checking and signage management
- Cash handling:
- Accurately handling customer payments
- Following cash register procedures
- Balancing cash drawer at the end of shift
- Other responsibilities may include:
- Promoting current sales and promotions
- Maintaining awareness of store policies and procedures
- Following safety guidelines
- Performing other duties as assigned by the store manager
Education
High School Diploma -
Cleveland Highschool
Cleveland, TX05-2022
Skills
- Self-Awareness
- Adaptability
- Research Skills
- Interpersonal Skills
- Teamwork
- Work Ethic
- Complaint resolution
Timeline
Customer Service Representative
Family Dollar
10.2022 - Current
High School Diploma -
Cleveland Highschool