Jonathon Batres
San Antonio
Summary
Detail-oriented hospitality professional with extensive experience in providing outstanding customer service. Strong multitasking abilities and effective communication skills contribute to seamless operations during peak hours, enhancing guest satisfaction and loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Ihop/applebees
San Antonio, TX
01.2026 - Current
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in maintaining cleanliness of dining area, ensuring compliance with health and safety standards.
- Processed customer orders accurately using point-of-sale system, enhancing transaction efficiency.
- Adapted quickly to changing menu items and specials, providing guests with up-to-date information.
- Supported team during peak hours by managing multiple tables efficiently, optimizing flow of service.
- Participated in training new staff members on restaurant procedures and customer service best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Combat Medic (68W)
Army
San Antonio, TX
07.2020 - 09.2024
- Administered emergency medical care in high-stress environments, ensuring patient stabilization and safety.
- Conducted thorough assessments to determine appropriate treatment plans for injured personnel.
- Collaborated with multi-disciplinary teams to coordinate evacuation and transport of casualties.
- Trained junior medics on advanced life support techniques and trauma management protocols.
- Developed comprehensive training materials for medic training programs, enhancing knowledge retention among peers.
- Ensured compliance with Army medical regulations through regular audits and process evaluations.
- Served as a trusted advisor for unit leaders on healthcare-related matters, leveraging medical expertise to promote informed decision-making during critical situations.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
Server
Dicks Last Resort
San Antonio, TX
05.2018 - 04.2020
- Engaged with customers to create welcoming atmosphere, encouraging repeat visits and positive reviews.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in maintaining cleanliness of dining area, ensuring compliance with health and safety standards.
- Adapted quickly to changing menu items and specials, providing guests with up-to-date information.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Brandeis
San Antonio, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
Accomplishments
- Supervised team of 12 staff members.
Certification
nremt certified
Languages
Spanish
Professional Working
Interests
- I like working with my hands and fixing things
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
- Music
- Gym Workouts
Timeline
Server
Ihop/applebees
01.2026 - Current
Combat Medic (68W)
Army
07.2020 - 09.2024
Server
Dicks Last Resort
05.2018 - 04.2020
High School Diploma -
Brandeis