Crystal Brown
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling, and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shift Manager
Mcdonalds
Benton Harbor, MI
2023.09 - Current
Planned shifts and assigned crew members to optimize operational flow. Delegated tasks to enhance team efficiency and maintain service standards. Delivered excellent customer service while ensuring quality food preparation.
- Supervised team members during high-volume shifts to ensure operational efficiency.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Trained new employees on procedures, customer service, and safety standards.
Store Manager
Biggby coffee
Benton Harbor, MI
2021.11 - 2023.09
I had to do the schedules, do the truck orders. Would have to do interviews. Do some computer work and also serve customers the good coffee we served
Education
Eau Claire High School
Eau Claire, MISkills
- Shift management
- Task management
- Customer engagement
- Food production
- Team management
- Staff training
- Issue resolution
- Clear communication
Certification
Servsafe certification
July 27,2024
Expires July 27, 2029
Timeline
Shift Manager
Mcdonalds
2023.09 - Current
Store Manager
Biggby coffee
2021.11 - 2023.09
Eau Claire High School