Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jonathon Griffith

Las Vegas

Summary

Dynamic Sales Consultant with proven success at Team Ford, excelling in consultative sales and customer relationship management. Expert in closing techniques and objection handling, I consistently foster client loyalty and drive revenue growth through tailored product recommendations and exceptional service. Committed to enhancing customer experiences and achieving sales targets.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Consultant

Team Ford
06.2025 - 07.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Responded to telephone and in-person requests for information.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Stayed knowledgeable on the latest [Product or Service] innovations and technological advancements through continuous training.

Sales Consultant

Jordan Ford, LLC
08.2019 - 06.2025
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Stayed knowledgeable on the latest [Product or Service] innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies, and suggesting areas for improvement.
  • Maintained a sense of urgency in answering customer questions and requests through email or voice messaging.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
  • Collaborated with management to develop sales strategies and achieve monthly targets.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives, and explaining warranties and services.

Product Specialist

Team Ford Lincoln
10.2012 - 07.2019
  • Assisted with demonstrations for [Product or Service] to showcase functionality.
  • Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
  • Trained and provided coaching to [Number] junior team members.
  • Boosted customer retention by providing exceptional product support and addressing user concerns.
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Developed strong relationships with customers for repeat business and referrals.
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.

Education

Thomas Jefferson High School
San Antonio, TX
05-1997

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling
  • Prospecting skills
  • Closing techniques
  • Consultative sales
  • Sales strategies
  • Demonstrations

Certification

  • Licensed - Nevada Sales License
  • Lincoln and Ford product Training - 2012- current

Timeline

Sales Consultant

Team Ford
06.2025 - 07.2025

Sales Consultant

Jordan Ford, LLC
08.2019 - 06.2025

Product Specialist

Team Ford Lincoln
10.2012 - 07.2019

Thomas Jefferson High School