Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Jonelle Fenetz

Jonelle Fenetz

Vinton,LA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience

Work History

Shift Leader

Loves Travel Stop
01.2020 - 09.2023
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Team Trainer

Loves Travel Stop
01.2020 - 01.2021
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Trained new employees in specific job requirements.

Education

Associate Of Business Administration - Medical Insurance Coding

Bryant And Stratton College
Getzville, NY
05.2025

Skills

  • Staff Development
  • Social Justice
  • Cash Handling
  • Quality Standards
  • Staff Supervision
  • POS System Operations
  • Leadership
  • Inventory Counts
  • Cash Sales Counts
  • Shift Paperwork Completion
  • Account Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry

Timeline

Shift Leader

Loves Travel Stop
01.2020 - 09.2023

Team Trainer

Loves Travel Stop
01.2020 - 01.2021

Associate Of Business Administration - Medical Insurance Coding

Bryant And Stratton College

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Jonelle Fenetz