Joni Henry-Bertrand
Summary
Motivated professional with a strong background in customer service and organization. Known for effective communication skills and meticulous attention to detail, contributing to improved operational efficiency and customer experiences.
Overview
2027
2027
years of professional experience
Work History
Front Desk Clerk
Teacher's Pet
Crowley, LA
07.2023 - Current
- Detail-oriented and dependable professional with over 3 years of experience in a fast-paced office retail environment
- Skilled in customer service, billing, order processing, and cash handling, with a strong ability to manage multiple tasks efficiently
- Experienced in handling financial transactions, processing online and special orders, and supporting daily office operations
- Known for accuracy, organization, and providing excellent service to both customers and team members
Secretary / Dispatcher
Cliff's Towing & Recovery
Crowley, LA
2018 - 2020
- Provided professional customer service by handling incoming calls, assisting clients, and resolving issues efficiently
- Dispatched drivers and coordinated daily schedules to ensure timely and organized service operations
- Managed filing systems and maintained accurate records and documentation
- Completed and processed paperwork, ensuring company procedures
- Applied for permits required for vehicle sales, demonstrating attention to detail and regulatory awareness
- Handled cash transactions and maintained accuracy with processing payments
Education
High School Diploma -
Midland High School
Midland, LASkills
- Invoice Processing
- Time Management / Multitasking
- Customer Service / Communication Skills
- Bill, Payments, & Cash Handling
- Filing & Organization
Timeline
Front Desk Clerk
Teacher's Pet
07.2023 - Current
Secretary / Dispatcher
Cliff's Towing & Recovery
2018 - 2020
High School Diploma -
Midland High School