Office Suites
Hi, I’m
Joni Yearwood
Madisonville,TN
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
years of professional experience
1
Certification
1
CPR
Work History
American Esoteric Laboratories
Phlebotomist
10.2023 - Current
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
Sweetwater Family Medicine
Certified Medical Assistant
09.2023 - 10.2023
Job overview
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
Fast Pace Health
Certified Clinical Medical Assistant (CCMA)
11.2021 - 10.2022
Job overview
- Implemented a robust continuing education program for medical staff, resulting in improved clinical skills and knowledge retention.
- Provided critical support during medical emergencies, demonstrating strong clinical decision-making skills under pressure.
- Increased efficiency in the workplace by training new Medical Assistants on office policies, procedures, and best practices.
Tennessee Orthopedic Clinic
Certified Medical Assistant (CMA)
05.2020 - 11.2021
Job overview
- Improved patient care by conducting thorough medical histories and comprehensive physical examinations.
- Assessed reported symptoms and vital signs during initial contact with patients; gathered information about their medical conditions; determined appropriate levels of urgency based on established criteria; directed them towards suitable options according to specific needs identified while considering factors such as age groups, language preferences, cultural differences among others influencing service users'' experiences within healthcare environments.
- Educated patients and families about disease processes, medical treatments, self-care techniques, and available community resources.
Optimal Health
Clinical Medical Assistant
09.2019 - 04.2020
Job overview
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
Education
High school diploma or GED
Academy of Allied Health
Certification in Clinical Medical Assistant
08.2019
Skills
- Complex Problem-Solving
- Case Management
- Operating EKG Equipment
- Appointment Scheduling
- Professionalism and Ethics
- HIPAA Compliance
- Patient Care Coordination
- Medical billing and coding
- Data Entry
- Reliable team player
- Adaptable
Certification
- Certified Clinical Medical Assistant (CCMA), 08/01/19, 08/01/23
- CPR Certification
- First Aid Certification
- Certified administrative medical assistant, 04/01/19, 04/01/23
- Certified Medical Assistant
- AED Certification
- BLS Certification
- Non-CDL Class C
Assessments
- Technical support: Customer situations, Proficient, 08/01/22
- Call center customer service, Proficient, 06/01/22
- Work style: Reliability, Proficient, 07/01/22
- Home health aide skills, Proficient, 08/01/22
- Medical terminology, Proficient, 03/01/22
- Building relationships for childcare providers, Proficient, 02/01/23
- Medical receptionist skills, Proficient, 03/01/23
- Attention to detail, Proficient, 09/01/21
- Nursing assistant skills, Completed, 02/01/22
- Construction safety, Proficient, 02/01/23
- Medical billing, Proficient, 08/01/22
- Protecting patient privacy, Proficient, 03/01/22
- Workplace safety, Proficient, 08/01/22
- Customer service, Proficient, 08/01/22
- Delivery driver, Proficient, 02/01/23
- Clinical judgment, Proficient, 01/01/22
Timeline
Phlebotomist
American Esoteric Laboratories
10.2023 - Current
Certified Medical Assistant
Sweetwater Family Medicine
09.2023 - 10.2023
Certified Clinical Medical Assistant (CCMA)
Fast Pace Health
11.2021 - 10.2022
Certified Medical Assistant (CMA)
Tennessee Orthopedic Clinic
05.2020 - 11.2021
Clinical Medical Assistant
Optimal Health
09.2019 - 04.2020
High school diploma or GED
Academy of Allied Health
Certification in Clinical Medical Assistant
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursCareer advancementPersonal development programsWork from home optionPaid sick leavePaid time offSoftware
Productivity Software
Accounting software
Graphic Design
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