Jonnai Williams
Lithia Springs,Ga
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Manager
Hibbett Sports
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
Supervisor
Burlington
11.2020 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Cashier
Kmart
01.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Film And Video Production
Georgia State University
Atlanta, GA05.2024
High School Diploma -
K-12/ Georgia Cyber Academy
05.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Computer Skills
- Schedule Management
Volunteer Community Endeavors
- The Word of Faith Annual Health Fair, 2016-Present
- Drill Meet JROTC, 2017
- Shipping Books to Africa for Kids, 2015-2016
- Sold Book for Bonner Brother’s Hair Show, 2013
Timeline
Manager
Hibbett Sports
08.2023 - Current
Supervisor
Burlington
11.2020 - 08.2023
Cashier
Kmart
01.2017 - 01.2018
Bachelor of Arts - Film And Video Production
Georgia State University
High School Diploma -
K-12/ Georgia Cyber Academy