Jonnie' Melsha
Summary
Reliable and upbeat sales associates successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rite Aide Pharmacy
03.2024 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Associate
Beachin Bakes
05.2023 - 03.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Kitchen Staff Member
Beachfront Inn
02.2021 - 06.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Cleaned and maintained work areas, equipment and utensils.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
High School Diploma -
Santa Cruz High
Santa Cruz, CA01-1984
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Rite Aide Pharmacy
03.2024 - 06.2025
Sales Associate
Beachin Bakes
05.2023 - 03.2024
Kitchen Staff Member
Beachfront Inn
02.2021 - 06.2023
High School Diploma -
Santa Cruz High
Similar Profiles
Shabnam MussayarShabnam Mussayar
Staff Pharmacist at Rite Aide PharmacyStaff Pharmacist at Rite Aide Pharmacy
Norma FloresNorma Flores
Pharmacy Technician at Rite Aide PharmacyPharmacy Technician at Rite Aide Pharmacy
TANNAZ KAGHAZCHITANNAZ KAGHAZCHI
Pharmacy Manager at Rite Aide PharmacyPharmacy Manager at Rite Aide Pharmacy
Lindsay SilveraLindsay Silvera
Sales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body WorkSales Lead Associate /Sales LeadAssociate /Sales Associate /Lead Key Holder at Bath and Body Work
Kevin D WhiteKevin D White
Sales Associate, Dept Mgr., Sporting Goods Sales Associate, Overnight Team Lead, Overnight TA at WalmartSales Associate, Dept Mgr., Sporting Goods Sales Associate, Overnight Team Lead, Overnight TA at Walmart