Jordan Aber
Olympia,WA
Summary
Organized radiology student commended for hard work and academic achievement. Skilled in patient care and collaboration. Experienced within healthcare setting in supportive roles and ready to expand on knowledge through practical experience.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Rite Aid
12.2022 - 05.2023
- Received deliveries of medication shipments, verifying contents against invoices.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring.
- Merchandised over-the-counter goods.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Patient Service Specialist
Texas Tech Physicians Of Lubbock
12.2021 - 12.2022
- Provided efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information.
- Managed high call volumes by efficiently triaging incoming requests.
- Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
- Collected and entered patient demographic and insurance data into computer database.
- Verified patient insurance eligibility and entered patient information into system.
Optical Technician
Bella Vision
01.2020 - 12.2020
- Aided patients in selection of eyeglass frames for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for services.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Conducted pretest procedures to gather data before exam to make eye appointments more efficient and productive.
- Assisted with insurance questions, eligibility, and prior authorizations.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Restaurant Server/ Bartender
Logan's Roadhouse Restaurant
08.2017 - 11.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained new hires on restaurant policies, procedures, and standards.
- Served food and beverages promptly with attention to customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Served high customer volumes during special events, nights, and weekends.
Education
Associate of Science -
Pima Medical Institute
Seattle, WA11.2024
Texas Tech University
Lubbock, TXNatick High School
Natick, MASkills
- HIPAA - Patient Confidentiality
- Cerner and Epic Systems
- Konica Minolta and Phillips Digital Imaging Systems
- EMR
- PACS
Clinical Experience
- Olympia Orthopedic Associates
- Harbor Regional Health
Timeline
Pharmacy Assistant
Rite Aid
12.2022 - 05.2023
Patient Service Specialist
Texas Tech Physicians Of Lubbock
12.2021 - 12.2022
Optical Technician
Bella Vision
01.2020 - 12.2020
Restaurant Server/ Bartender
Logan's Roadhouse Restaurant
08.2017 - 11.2019
Associate of Science -
Pima Medical Institute
Texas Tech University
Natick High School
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