Jordan Avett
North Little Rock,AR
Summary
Accomplished Manager with a proven track record at JB Hunt Transport, enhancing team efficiency and mastering complex problem-solving. Expert in staff development and performance evaluations, I significantly improved operational workflows. Skilled in both team leadership and advanced computer applications, my approach consistently exceeds productivity goals, ensuring optimal performance and safety compliance.
Overview
8
8
years of professional experience
Work History
Manager
JB Hunt Transport
10.2020 - 07.2024
- Managed a team of Road Maintenance Coordinators and oversaw the handling of breakdown calls
- Audited phone calls and coached agents in ways to improve performance and efficiency
- Sent weekly utilization emails to agents
- Trained new hires in Breakdown calls
- Review and approve vendor repair estimates in excess of $3000 that Road Service Agents require management approval on
- Project employee schedule needs based on department work flow and ensure positions were covered when agents called out
Equipment Technician
Workstrings International
03.2019 - 09.2020
- Ensured safety compliance, adhering to industry standards and guidelines during equipment maintenance
- Assembled, tested and maintained company equipment on weekly basis.
- Improved equipment performance by conducting regular maintenance and calibration checks.
- Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
- Maintained inventory across multiple job sites
- Oversaw equipment distribution to and from jobsite locations
- Operated heavy machinery
Service Technician
Superior Nissan Of Fayetteville
06.2016 - 03.2019
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers' vehicles.
- Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
Education
Mechanical Engineering
University of Arkansas, Fayetteville
Fayetteville, ARHigh School Diploma -
Conway High School West
Conway, AR05.2013
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Staff Development
- Performance Evaluations
- Decision-Making
- Computer Skills
Timeline
Manager
JB Hunt Transport
10.2020 - 07.2024
Equipment Technician
Workstrings International
03.2019 - 09.2020
Service Technician
Superior Nissan Of Fayetteville
06.2016 - 03.2019
Mechanical Engineering
University of Arkansas, Fayetteville
High School Diploma -
Conway High School West