Jordan Bartlett
Lubbock
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Hillcrest Country Club. Proven ability to enhance guest satisfaction and streamline operations in high-volume environments. Experienced in training staff and managing food service, ensuring quality and efficiency in every interaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Hillcrest Country Club Swimming Pool
06.2024 - 09.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, guaranteeing timely service and accuracy during peak hours.
- Trained and mentored new staff on operational procedures and club standards to enhance team performance.
- Collaborated with kitchen staff to synchronize meal preparation and improve order delivery times.
- Often communicated in a professional manner when talking to members ensuring a fine dining environment
Landscape Laborer
Tate Bartlett
05.2018 - 10.2022
- Performed routine grounds maintenance: mowing, edging, trimming, blowing, and debris removal across residential and commercial sites
- Installed softscape materials—sod, plants, mulch, rock
- Operated and maintained equipment (walk-behind/ride-on mowers, string trimmers, edgers, blowers); completed basic repairs and preventative maintenance
Car Wash Employee
Mighty Wash Car Wash
01.2021 - 08.2021
- Supervised daily operations to ensure efficient car wash processes and customer satisfaction.
- Trained new staff on safety protocols, equipment usage, and quality standards.
- Implemented process improvements that enhanced service speed and reduced customer wait times.
- Managed inventory levels of cleaning supplies and chemicals to optimize operational efficiency.
Education
High School Diploma -
Smyer Highschool
Smyer, TXNo Degree - Finance
Texas Tech University
Lubbock, TX12-2027
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- High volume dining
- Liquor, wine, and food service
Certification
- TABC Alcohol handlers License - June 2025
Timeline
Server
Hillcrest Country Club Swimming Pool
06.2024 - 09.2025
Car Wash Employee
Mighty Wash Car Wash
01.2021 - 08.2021
Landscape Laborer
Tate Bartlett
05.2018 - 10.2022
High School Diploma -
Smyer Highschool
No Degree - Finance
Texas Tech University