Jordan Bess
Franklin,OH
Summary
Proven leader in territory expansion and client relationship building, I leveraged technical understanding and professionalism to elevate Crane 1's market position. Expert in utilizing InspectAll and Sage CRM, I boosted sales revenue and client retention through strategic negotiations and exceptional service, demonstrating a commitment to results and team development.
Overview
6
6
years of professional experience
Work History
Territory Manager - Sales and Service
Crane 1
12.2022 - Current
- Negotiated favorable pricing terms with suppliers, resulting in increased profit margins for the company.
- Developed comprehensive account plans for high-priority clients, leading to improved retention rates and long-term partnerships.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Improved customer satisfaction by providing exceptional product knowledge and technical support.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Crane 1 Inspections Tech
Crane 1
12.2022 - Current
- Preformed inspections for Key clients
- Setup all new customers inspection accounts in field
- Viewed as a leader, Trained multiple new inspectors coming in to the company.
Overhead Crane Technician Manager
MPS Group. Inc Ak Steel
03.2018 - 12.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Ensured all jobs where scheduled for the work weeks
- Providing customers with frequent updates on jobs and parts that had been ordered or scheduled
- Ensuring I had enough employees scheduled for the jobs that needed to be completed on all days of the week
Education
High School Diploma -
Franklin High School
Franklin, OH04.2013
Skills
- Sales Presentations
- Technical understanding
- Territory expansion
- Relationship Building
- Have experience with programs such as InspectAll and Sage CRM
- Professionalism
Timeline
Territory Manager - Sales and Service
Crane 1
12.2022 - Current
Crane 1 Inspections Tech
Crane 1
12.2022 - Current
Overhead Crane Technician Manager
MPS Group. Inc Ak Steel
03.2018 - 12.2022
High School Diploma -
Franklin High School
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