Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jordan Bunn

Spring Hope,NC

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Triangle Insurance & Associates
12.2023 - Current
  • Handle calls efficiently, finding satisfactory resolutions for both customers and company
  • Manage quotes, claims and renewals to ensure accuracy in carrier sites and company management system
  • Re-market policies to find clients best rates and coverage for their specific needs
  • Communicate with clients and build rapport to establish strong relationships and trust

Boutique /Content & Social Media Manager

Maggie's Boutique And Gifts
04.2022 - 12.2023
  • Build, update and manage an efficient and user-friendly e-commerce website
  • Create graphics for social media sites for promotions, ads and day-to-day content to maximize engagement
  • Manage messages, comments and phone calls from customers to ensure customer satisfaction
  • Track income and spending reports and oversee invoice creation
  • Build and maintain strong relationships with customers to create a sense of community

Education

Bachelor of Science - Business Administration, Marketing

East Carolina University
Greenville, NC
12.2023

Skills

  • Service standard compliance
  • Client Relations
  • Conflict Resolution
  • Customer Service
  • POS systems expert
  • Social media management

Certification

North Carolina Property and Casualty Insurance License

Timeline

Customer Service Representative

Triangle Insurance & Associates
12.2023 - Current

Boutique /Content & Social Media Manager

Maggie's Boutique And Gifts
04.2022 - 12.2023

Bachelor of Science - Business Administration, Marketing

East Carolina University

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Jordan Bunn