Jordan Crowell
Cincinnati,OH
Summary
Dedicated and seasoned Director of Operations with a proven track record of success in sales within the Healthcare industry. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Committed to making a positive impact on others personally and professionally, driven by a passion for excellence and results. Currently seeking the next opportunity to contribute and excel in a dynamic environment.
Overview
9
9
years of professional experience
Work History
Director of Business Operations
Maxim Staffing Solutions
05.2022 - Current
- Developed innovative solutions for complex business challenges, leading to enhanced operational effectiveness.
- Trained and guided Sales team of 9 members to maintain high productivity and performance metrics.
- Led all recruiting, hiring and training of team members.
- Oversaw financial planning and budgeting processes, ensuring optimal allocation of resources while minimizing expenses.
- Conducted thorough market research to identify emerging trends and opportunities for growth within Healthcare industry.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
- Implemented comprehensive performance management system, improving employee productivity and satisfaction levels.
- Please see Achievements listed below.
Business Development Manager
Maxim Staffing Solutions
03.2019 - 05.2022
- Exceeded sales quotas by over 50% each year and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Managed, led and developed Multiple different recruiters.
- Pioneered internal technology for clients & partners.
- Grew Office Spread from $10k - $280k per week in spread.
- Please see Achievements listed below.
Healthcare Recruiter
Maxim Staffing Solutions
08.2017 - 03.2019
- Negotiated competitive compensation packages on behalf of clients while maintaining cost efficiency within budgetary constraints.
- Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.
- Collaborated with HR leadership regarding candidate requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Grew office Spread 70% within the first fill year and half as a recruiter.
- Please see Achievements listed below.
Director
Snappy Tomato Pizza
08.2015 - 08.2017
- Assured Company Expectations were met & maintained at all times.
- Established departmental performance goals and provided feedback for underperforming areas.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Marketing and Advertisement
- Business to Business Sales and Customer Service
- Managed purchasing, sales, marketing and customer account operations efficiently.
- All-inclusive Operations support
- Grew Sales over 30% over the 2 year span.
Education
Bachelor of Science - Business Management
Point Park University
Pittsburgh, PA05.2016
Skills
- Productivity Optimization
- Communications
- Sales Execution, operations & Coaching / Negotiations
- Partnership Development
- Motivational Leadership / Team Leadership
- Public Speaking / Presentations
- Onboarding and training
- Sales Tracking / KPI Monitoring (Coaching)
- Microsoft Office / Powerpoint / Excel
- P&L Management / Financial Management
Accomplishments
Director of Business Operations
· Grew office headcount from 12 produces to 30 producers within the first 2 years
· Served as a DBO Mentor for Multiple DBO’s across the company
· Legacy Award – 2022
Business Development Manager
· 3-Time Contest Winner
· Company Leader #1 in Account Breakers 2021
· Company Leader #1 in Weekly Spread 2021
· Company Top 10 in Account Breakers 2020
· Company Top 10 in Weekly Spread
· Helped lead office to Top 5 in the company
· Promoted 12 recruiters to business development/leadership roles
· BDM of the year for the company Nominee 2020 & 2021
· Office of the Year Nominee - 2021
· Served as a BDM mentor for multiple BDM’s across the company
Recruiter
· Increased office spread by over 70% within first year as a recruiter.
· Multiple time Employee of the month
· Rookie of the year - 2018
· Area leader in spread and starts for all recruiter - 2018
· Served as a Recruiter Mentor.
Athletics
University of Northwestern Ohio, Baseball - 2011 - 2012
· 2012 Freshman of the year award winner
Point Park University, Baseball - 2013 - 2016
· Two Time All American (2013 , 2014)
· National Batting Champion (2013)
· Two-time All-Conference (2013, 2014)
· Conference Player of the Year (2013)
· Two-time team MVP (2013, 2014)
· Offensive Player of the Year (2013)
· Defensive Player of the year (2013)
· Three-time Conference Champions (2013, 2014)
· Valley League Invitee & Player, Winchester VA (2013)
· California Collegiate League Invitee & Player, Los Angeles CA (2014)
Affiliations
- Point Park Baseball Alumni
- Milford Youth Baseball Association - Coach
Community Outreach
- Fellowship of Christian Athletes - Summer Team Member (SoCal Catch)
- FCA mission trip to Tecate, Mexico to build homes for the homeless.
- Camp counselor for Christian baseball camps.
- Cincinnati Homeless Shelter Volunteer
- Mathew 25: Ministries
- World Changers mission trip to help with Hurricane Katrina recovery efforts.
Timeline
Director of Business Operations
Maxim Staffing Solutions
05.2022 - Current
Business Development Manager
Maxim Staffing Solutions
03.2019 - 05.2022
Healthcare Recruiter
Maxim Staffing Solutions
08.2017 - 03.2019
Director
Snappy Tomato Pizza
08.2015 - 08.2017
Bachelor of Science - Business Management
Point Park University
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