Jordan Cumpston
Lexington,KY
Summary
A strategic account management with 6 years of experience cultivating long-term client relationships, and driving revenue growth. Utilizes effective communication and negotiation skills to align client needs with business objectives. Track record of successfully managing regional territories and leading teams to achieve high performance.
Overview
8
8
years of professional experience
Work History
Regional Account Manager
Electonic Business Machines (EBM Inc)
02.2023 - Current
- Managed a portfolio of over 500 accounts across Central and Eastern Kentucky.
- Finished 2023 at 107% of quota.
- Finished 2024 at 135% of quota.
- For 2025, I'm currently on track to finish at 120% of quota.
- Spent select days of the week or month focusing on obtaining net new clients at an average rate of 2 to 3 per month.
- Managed all aspects of relationships with diverse vendors and external partners to ensure the timely delivery of services and compliance obligations.
Senior Account Executive
Longship
06.2021 - 11.2022
- Led a team of three logistics brokers, resulting in annual team sales growth of 25%.
- Negotiated contracts with carriers to reduce shipping costs by 20% while maintaining an on-time delivery rate of over 94%.
- Successfully negotiated rates and contracts with over 15 new clients, contributing to an $800,000 annual revenue increase.
- Exceeded quarterly sales targets consecutively.
Account Executive
Galls LLC
01.2020 - 05.2021
- Increased revenue by 30% in Q1.
- Exceeded the annual revenue target in my first year by 8%.
- Worked closely with existing clients to uncover potential areas of service expansion.
- Implemented strategic account management practices to drive client retention and satisfaction.
- Provide product demonstrations with existing and potential new clients in coordination with the regional sales team.
Assistant Store Manager
D-BAT Atlanta
05.2018 - 10.2019
- Managed store operations, including inventory, sales forecasting, and scheduling, ensuring seamless day-to-day operations.
- Supervised a team of 10 to 15 staff members, providing mentorship and leadership development opportunities.
- Implemented training programs for all new and current staff members on product knowledge and company policy to enhance the overall customer experience.
Education
Master of Science - Sport Administration
Eastern Kentucky University
Richmond, KY12.2018
Bachelor of Science - Kinesiology
University of Kentucky
Lexington, KY05.2016
Skills
- Project Management
- Revenue & Profit Growth
- Team Leadership
- Time Management
- Client Retention & Engagement
- Performance tracking
- Relationship building
- Territory management
Accomplishments
Top 3 Account Executive/Broker in Q1 & Q2 in 2022.
Timeline
Regional Account Manager
Electonic Business Machines (EBM Inc)
02.2023 - Current
Senior Account Executive
Longship
06.2021 - 11.2022
Account Executive
Galls LLC
01.2020 - 05.2021
Assistant Store Manager
D-BAT Atlanta
05.2018 - 10.2019
Master of Science - Sport Administration
Eastern Kentucky University
Bachelor of Science - Kinesiology
University of Kentucky