Jordan Davis

Sales Associate

Loft Outlet

06.2023 - 04.2024

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Engaged with customers to effectively build rapport and lasting relationships.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.