Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Davis

Washington,DC

Summary

Proven Sales Associate at Loft Outlet, adept in customer service and cash handling, I consistently exceeded monthly sales targets through exceptional relationship building and product knowledge. Leveraging teamwork and outstanding people skills, I enhanced store performance and customer satisfaction, demonstrating flexibility and a commitment to excellence.

Overview

1
1
year of professional experience

Work History

Sales Associate

Loft Outlet
06.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Phelps Architecture Construction And Engineering High School
Washington, DC
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality

Timeline

Sales Associate

Loft Outlet
06.2023 - 04.2024

High School Diploma -

Phelps Architecture Construction And Engineering High School
Jordan Davis