Jordan DeBarge
Valley Village,CA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
7
7
years of professional experience
Work History
Lead Hostess
The Front Yard
Los Angeles, CA
08.2020 - 05.2024
- Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.
- Monitored dining room activities to ensure quality service standards were met.
- Performed opening and closing duties such as setting up tables, restocking supplies and cleaning work areas.
- Assisted wait staff with food delivery when necessary.
- Organized large parties for special events such as birthdays or anniversaries.
Restaurant Hostess
Manuela
Los Angeles, CA
05.2020 - 07.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
Manager
Jamba Juice
Woodland Hills, CA
09.2017 - 03.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
High School Diploma -
Taft Charter High School
Woodland Hills, CA06-2016
Associate of Arts -
Moorpark College
Moorpark, CASkills
- Strong leadership
- Menu knowledge
- Phone Etiquette
- Customer Service
- Strong interpersonal skills
- Guest Relations
Timeline
Lead Hostess
The Front Yard
08.2020 - 05.2024
Restaurant Hostess
Manuela
05.2020 - 07.2021
Manager
Jamba Juice
09.2017 - 03.2020
High School Diploma -
Taft Charter High School
Associate of Arts -
Moorpark College
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