Jordan Duke
Republic,MO
Summary
Dynamic sales associate with a proven track record at GameStop, excelling in customer service and upselling. Recognized for building strong customer relationships and enhancing shopping experiences. Skilled in POS system operation and adept at problem-solving, ensuring efficient transactions and a welcoming atmosphere. Committed to teamwork and delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Sales Associate
GameStop
10.2019 - Current
- Assisted customers with product inquiries and selections, ensuring positive shopping experiences.
- Maintained cleanliness and organization of sales floor to enhance product visibility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Engaged with customers to understand needs and recommend suitable products.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Participated in training sessions to learn about new products and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Actor
Parallax Studios
11.2021 - 12.2021
- Delivered compelling performances across diverse genres, demonstrating versatility and emotional range.
- Collaborated with directors and producers to interpret scripts and develop character arcs effectively.
- Executed rehearsals with precision, integrating feedback to enhance performance quality and audience engagement.
- Cultivated relationships with industry professionals, expanding network opportunities for future collaborations.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
Dishwasher
Heady Bbq
05.2019 - 10.2019
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Streamlined dishwashing processes to enhance efficiency and reduce turnaround time.
- Trained new team members on proper cleaning techniques and equipment usage.
- Implemented safety protocols to minimize hazards in the dishwashing area.
Security Officer
Event Services Group
03.2019 - 10.2019
- Monitored facility access points to ensure security and safety compliance.
- Conducted regular patrols to identify and mitigate potential security risks.
- Implemented emergency response procedures to safeguard personnel and property.
- Collaborated with law enforcement during incidents, enhancing incident management effectiveness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Education
GED -
Seymour High School
Seymour, MOSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Outgoing personality
- Flexible schedule
- Conflict resolution
- Sales expertise
- POS system operation
- Upselling
- Retail store operations
- Professional demeanor
- Adapt to diverse groups
Timeline
Actor
Parallax Studios
11.2021 - 12.2021
Sales Associate
GameStop
10.2019 - Current
Dishwasher
Heady Bbq
05.2019 - 10.2019
Security Officer
Event Services Group
03.2019 - 10.2019
GED -
Seymour High School