Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Fox

Parkersburg

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Membership Director

Parkersburg YMCA
06.2023 - Current
  • Managed annual budget allocation relating specifically towards membership services/programming activities in consultation with other department directors.
  • Trained and mentored staff on best practices for member support and engagement.
  • Developed strong relationships with partner organizations, enhancing the value proposition for members.
  • Grew memberships +350 units in first two years as the director.

Membership Service Representative

Parkersburg YMCA
02.2021 - 05.2023
  • Assisted prospective and established members in person or by telephone.
  • Helped members navigate systems, pay for services and resolve different concerns.
  • Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
  • Supported new members by facilitating connections with established participants and smooth integration into activities.

Education

Bachelor of Science - Business Administration And Management

Ohio Valley University
Vienna, WV
05-2021

Skills

  • Customer service
  • Data entry
  • Office administration
  • Microsoft Excel
  • Microsoft outlook
  • Customer and client relations
  • Customer relations
  • Documentation and recordkeeping

Timeline

Membership Director

Parkersburg YMCA
06.2023 - Current

Membership Service Representative

Parkersburg YMCA
02.2021 - 05.2023

Bachelor of Science - Business Administration And Management

Ohio Valley University

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