Jordan Fullerton
Meridian,ID
Summary
Customer-focused and results-driven retail professional with over 7 years of experience in sales, customer service, and merchandising. Skilled at building relationships with diverse customers, driving sales through product knowledge and recommendations, and maintaining accuracy in cash handling and inventory management. Recognized for a professional demeanor, teamwork, and consistently meeting performance goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike
Meridian, ID
02.2021 - Current
- Deliver personalized service by assisting customers, ensuring a positive shopping experience.
- Manage inventory, process shipments, and replenish products to maintain optimal stock levels.
- Execute merchandising strategies to increase product visibility and drive sales.
- Support team goals by contributing to monthly sales, and customer satisfaction metrics.
Customer Service Specialist
Dick’s Sporting Goods, Inc.
Meridian, ID
06.2020 - 02.2021
- Provided front-line customer service including returns, exchanges, and purchase support.
- Promoted credit card sales by informing customers of benefits and enrolling new accounts.
- Operated cash registers with accuracy and efficiency, maintaining balanced drawers.
Counselor
YMCA
Boise, ID
09.2019 - 06.2020
- Supervised and engaged youth in daily activities, ensuring safety and security at all times.
- Created a supportive and inclusive environment, encouraging participation and teamwork.
- Assisted in planning and leading age-appropriate programs and activities.
Education
Some College (No Degree) - Computer Science
College of Western Idaho
Meridian, IDHigh School Diploma -
Rebound School of Opportunity
Meridian, IDSkills
- Active listening
- Conflict resolution
- Relationship building
- Product promotion
- Upselling
- Display creation
- Sporting wear expertise
- Shipment processing
- Inventory control
- Cash handling
- Register operation
- Team collaboration
- Adaptability
- Social perceptiveness
- Reliable work ethic
Timeline
Sales Associate
Nike
02.2021 - Current
Customer Service Specialist
Dick’s Sporting Goods, Inc.
06.2020 - 02.2021
Counselor
YMCA
09.2019 - 06.2020
Some College (No Degree) - Computer Science
College of Western Idaho
High School Diploma -
Rebound School of Opportunity