Jordan Guzman
Target
North Bergen,NJ
5
years of professional experience
I am someone who is very detailed oriented. I graduated with my bachelors as well in accounting from Saint Peter’s university. I always motivated to keep growing. I have 5 years of customer services as well on top of that.
Work History
Lead Retail Sales Associate
3 Years 8 Months- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Handled cash and credit transactions accurately, processing transactions efficiently while adhering to company policies.
- Provided customers with persuasive communication skills and extensive product knowledge.
- Maintained a welcoming store atmosphere, maintaining cleanliness standards and addressing any customer concerns.
- Set clear team goals.
- Delegated tasks and set deadlines.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
Retail Sales Associate Worker
1 Year 4 Months- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Improved inventory management processes by accurately tracking stock levels and restocking merchandise as needed.
- Utilized strong teamwork skills to efficiently process sales transactions and maintain a consistent record of customer purchases.
- Assisted customers with product problem-solving skills, resulting in increased customer satisfaction rates.
- Assisted in loss prevention efforts by vigilantly monitoring the sales floor and reporting suspicious activity to store management as necessary.
- Trained new employees on company policies, procedures, product knowledge, and selling techniques, improving team performance overall.
- Utilized computerized systems for accurate record-keeping and effective merchandise replenishment planning.
Education
Bachelor's - Accounting
Associate's - Applied Science Accounting
Skills
Customer Relationship Building
Store operations
Scheduling Coordination
Policy Enforcement
Time Management
Decision-Making
Customer Service
Stock management
LANGUAGES
Spanish
Native or Bilingual
Timeline
Lead Retail Sales Associate
Target
11.2022 - CurrentRead More
Retail Sales Associate Worker
Kohls Department Store
07.2021 - 11.2022Read More
Hudson Community County College
Associate's from Applied Science Accounting
Read More
Saint Peter's University
Bachelor's from Accounting
Read More