Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Kowalk

South Jordan,UT

Summary

Experienced Sales Representative with a proven record of surpassing sales targets and cultivating long-term client relationships. Proficient in sales, marketing, and business development, prioritizing exceptional customer service. Focused on meeting and exceeding all production targets.

Overview

14
14
years of professional experience

Work History

Sales Consultant

Angi.com
Salt Lake City, Utah
03.2024 - Current
  • Doubled weekly sales goals and increased conversion rates by 25% through one-call closes of $1,000 lead packages using CRM tools and data-driven techniques.
  • Engaged in up to 200 daily cold calls to manage and build a client base of 100 contractors within 6 months.
  • Developed and implemented tailored account strategies to maximize client satisfaction and retention, resulting in a 60% increase in repeat business.

Realtor/Sales Associate

RANlife Real Estate
Sandy, UT
05.2018 - 02.2024
  • Leveraged lead generation platforms to generate 16-20 leads per month, resulting in 4 closed deals per month.
  • Achieved 100% YoY sales growth, exceeded revenue goals by 20%, and cultivated a loyal clientele with a 35% referral rate.
  • Managed property transactions for multiple realtors as Transaction Coordinator, overseeing documents, data entry, and ensuring compliance.

Inside Sales Representative

Golden Customer Care
Murray, UT
05.2016 - 02.2018
  • Prospected new customer accounts through high-volume cold calls, closing sales for 3, 6, and 12-month supplements and beauty products subscriptions.
  • Ranked in the top 5% of 120 agents, achieving top salesman 7 out of 21 months at GCC.
  • Developed strong relationships with customers and physicians, boosting upsell and repeat business by 25% and surpassing goals by over 50%.

Sales/Customer Service Manager

Treasury Vault
Draper, UT
09.2013 - 01.2016
  • Supervised and trained new employees on CRM software and daily task while heading over sales of precious metals and vaults
  • Enhanced sales and customer retention by 20% through outstanding sales and customer service, establishing long-lasting relationships to maintain high satisfaction.
  • Filed, documented, prepared, and shipped orders processed through the company, overseeing all QA of processed orders.

Sales Manager

Haaga's Mattress
Orem, UT
09.2010 - 09.2013
  • Managed operations of a team of 3 sales representatives and 2 delivery drivers
  • Increased sales by 50% throughout the entire employment period, growing the business from $20K to $30K within the frst six months.
  • Oversaw store operations, managed bookkeeping, coordinated deliveries and work schedules, and cultivated key vendor relationships to optimize inventory management and product availability.

Education

Bachelor of Science - Communication

Utah Valley University
Orem, UT
12-2023

Skills

  • Sales/Marketing Management
  • Operation Management
  • Customer Service
  • Lead Generation
  • CRM proficiency
  • Microsoft Office
  • Google Suite
  • Salesforce
  • Sales
  • Market Research/Analysis Expert
  • B2B Sales
  • Contract negotiation and closing tactics

Languages

Japanese
Professional

Timeline

Sales Consultant

Angi.com
03.2024 - Current

Realtor/Sales Associate

RANlife Real Estate
05.2018 - 02.2024

Inside Sales Representative

Golden Customer Care
05.2016 - 02.2018

Sales/Customer Service Manager

Treasury Vault
09.2013 - 01.2016

Sales Manager

Haaga's Mattress
09.2010 - 09.2013

Bachelor of Science - Communication

Utah Valley University

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Jordan Kowalk