Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Regional Operations Manager
Marathon Health
06.2021 - Current
Provides high-level strategic support for Midwest clients to promote a healthy and productive workforce, achieving significant cost savings.
Manages 5 high-tier strategic client accounts, 20+ clinical staff across 9 health centers, generating & managing $8+ million in contract value. 100% client satisfaction and retention rate.
Manage recruitment, hiring, and talent development for new and replacement roles, fostering a high-performing team
Extensive knowledge of services, including but not limited to: primary care, mental health, physical therapy, and vendor partner collaboration; ensuring optimal operations, positive clinician experience, and exceptional delivery of care.
Oversees complex projects and timelines that require cross-functional collaboration and strong organizational and project management skills.
Utilizes strong knowledge of product line to partner with growth team to develop upselling strategies to support business goals.
Assist in finalizing sales presentations.
Fosters culture of continuous improvement, encouraging team members to innovate and optimize processes.
Facilitates and distributes performance reports on health center utilization, health outcomes, and ROI to demonstrate progress toward client goals; shared with both internal and external leadership, including c-suite presentations.
Wellness Coordinator
Duncan Aviation
01.2017 - 06.2021
Researched, developed, implemented, and evaluated wellness initiatives to enhance the holistic well-being of employees and their families
Managed relationships with onsite health centers and clinical staff to maximize utilization
Analyzed health claim data to identify opportunities for improved benefit offerings
Developed workplace wellness policies and procedures to foster a culture of wellness, boosting health, well-being, and performance while reducing absenteeism
Represented the company on community wellness committees, collaborating with local businesses and health personnel to maximize wellness resources
Spearheaded health initiatives to control medical expenditures for employees, families, and the organization.
Maintained up-to-date knowledge of industry trends and best practices in health promotion, integrating innovative approaches into ongoing wellness programming.
Senior Account Manager
SimplyWell LLC
10.2011 - 01.2017
Served as the primary point of contact for implementing, coordinating, and managing corporate wellness programs, focusing on health risk identification and disease prevention for assigned clients
Managed multifaceted wellness programs, including screenings, challenges, and presentations
Analyzed and presented annual health outcome data to key decision-makers, providing strategic guidance
Oversaw strategic program planning and overall account management for assigned clients
Contributed to the development and implementation of new programs across the client portfolio
Established strong internal partnerships with teams like IT, Product Management, and Finance to better support customer needs.
Education
Master of Science - Health Promotion Management
Nebraska Methodist College
01.2013
Bachelor of Science - Dual Majors in Nutritional Science & Dietetics And Exercise Science
University Of Nebraska
01.2011
Skills
Outstanding communication skills
Key Performance Indicators
Strategic Planning
Business Development
Operations Management
Marketing Strategies
Staff Management
Cost analysis and savings
Project Management
Authentic Leadership
Timeline
Regional Operations Manager
Marathon Health
06.2021 - Current
Wellness Coordinator
Duncan Aviation
01.2017 - 06.2021
Senior Account Manager
SimplyWell LLC
10.2011 - 01.2017
Master of Science - Health Promotion Management
Nebraska Methodist College
Bachelor of Science - Dual Majors in Nutritional Science & Dietetics And Exercise Science