Jordan Miles
Everett
Summary
Dynamic professional with a proven track record at McDonald's, excelling in employee training and conflict resolution. Leveraged strong communication skills to enhance team performance and foster a positive work environment. Adept at task delegation and time management, ensuring efficient operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Shift Manager
Mcdonalds
10.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Graphic Designer
Pacific Coast Memorials
06.2021 - 09.2022
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Shipping and Receiving Clerk
Bonanza Press
03.2020 - 06.2021
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Education
Associate of Arts - Graphic And Digital Design
LW Institute of Technology
Kirkland, WA09-2019
Skills
- Employee training
- Task delegation
- Scheduling assistance
- Customer service
- Team performance
- Conflict resolution
- Effective communication
- Time management
Timeline
Shift Manager
Mcdonalds
10.2022 - Current
Graphic Designer
Pacific Coast Memorials
06.2021 - 09.2022
Shipping and Receiving Clerk
Bonanza Press
03.2020 - 06.2021
Associate of Arts - Graphic And Digital Design
LW Institute of Technology
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