JORDAN MILLER
St Paul,MN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Director of Operations
Anytime Fitness
12.2022 - Current
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Monitored budget and utilized operational resources.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
Operations Manager/Field Business Consultant
Anytime Fitness Corporate
06.2019 - 09.2022
- Maintains a high level of knowledge and expertise in the fitness industry and AF operations to provide practical advice to help franchisees improve the efficiency of their operations
- Works collaboratively with the franchisees to develop a business/operational plan that includes specific goals with key initiatives and deadlines
- Create and review plans on a regular basis and provide expert evaluation, training, advice and recommendations
- Effectively presents franchisee training programs including New Franchisee training, Regional Training, e-Learning, Personal Training Programming resulting in 61% increase in personal training revenue, 6 months post-visit.
Director of Membership and Coaching
Anytime Fitness Blaine
10.2017 - 06.2019
- Headed training program of 90+ clients and boosted monthly revenue from $13k to $19k in one quarter
- Closed 60% of consultations and 75% renewals resulting in $20k+ in average sales/month
- Managed training of peers and new hires within the entire franchise ensuring standards are established and met throughout the course of the year
- Directs development of entire gym staff both personally and professionally resulting in team centered winning and whole person growth.
Assistant Manager
iLoveKickboxing Savage
02.2017 - 08.2017
- Guides 300+ members through their fitness journey by leading high energy, fun and intense group fitness class
- Drives revenue by showcasing value to potential members and closing the commitment
- Trains staff members on technique, projection, professionalism and showmanship.
Assistant General Manager
Teavana Mall of America
08.2015 - 05.2016
- Led team of 11 members through daily sales and operational goals while consistently being lauded as one of the top members in the company
- Helped increase overall store production during crucial holiday season despite having the lowest number of customers in 6 years
- Consistently handled all weekly ordering and resupply for all operational and visual needs in one of Teavana’s highest volume stores
- Promoted above peers on an expedited timeline because of hard work, dedication, and proven results.
Command, Control, and Communications Specialist
United States Air Force
06.2015 - 05.2015
- Instructed/demonstrated proper physical fitness to 60 personnel in one of the Air Force’s most physically demanding career fields
- Reduced preventable injuries and increased physical production in order to maintain and exceed standards
- Supervised 30 personnel as the assistant section supervisor ensuring all individuals were both physically and mentally ready for rapid deployment at all times
- Responsible for $300 million in air assets used daily for the defense of 212 fellow service members during deployment in support of Operation Enduring Freedom
- Quality control for battle tracking all air assets within the eastern and southern regions of Afghanistan
- Conducted over 1200 hours of classroom and 400 hours of hands on instruction to over 500 Air Force, Army, and civilian personnel.
Security and Law Enforcement Instructor
02.2010 - 12.2011
- Senior instructor supervising a section of 5 fellow trainers responsible for training law enforcement, security, and deployment skills to joint service members
- Conducted over 1200 hours of classroom and 400 hours of hands on instruction to over 500 Air Force, Army, and civilian personnel
- Assisted the development of initial Active Shooter Response course for all bases in pacific region
- Honed leadership skills and techniques during 6-week Airman Leadership School-graduated in top 10% of the class.
Education
B.S. in Health & Wellness -
Purdue University Global
04.2019
Skills
- Communication
- Adaptability
- Professionalism
- Creativity
- Public Speaking
- Leadership
- Time Management
- Accountability
- Dedication
- Business Analysis and Reporting
- Staff Management
- Training and Development
Accomplishments
- Personal Training Manager of the Year; Anytime Fitness, 2018
- Airman of the Year, 647 SFS, 2012
- Airman of the Quarter, 647 SFS, Q1 & Q4 2011
- Distinguished Honor Graduate from the Security Forces Academy; top 5 in class of 120 fellow service members
- Honor Graduate: Airman Leadership class 2007
Timeline
Director of Operations
Anytime Fitness
12.2022 - Current
Operations Manager/Field Business Consultant
Anytime Fitness Corporate
06.2019 - 09.2022
Director of Membership and Coaching
Anytime Fitness Blaine
10.2017 - 06.2019
Assistant Manager
iLoveKickboxing Savage
02.2017 - 08.2017
Assistant General Manager
Teavana Mall of America
08.2015 - 05.2016
Command, Control, and Communications Specialist
United States Air Force
06.2015 - 05.2015
Security and Law Enforcement Instructor
02.2010 - 12.2011
B.S. in Health & Wellness -
Purdue University Global