Jordan Olin
Sacramento,CA
Summary
Reliable individual proudly offering five years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar Manager
PARKSIDE DAVIS BAR AND LOUNGE
03.2019 - Current
- Mentored and trained staff members to ensure exceptional customer service standards.
- In charge of all opening and closing tasks
- Carefully executed a variety of alcoholic and nonalcoholic recipes
- Extensively used POS system for transactions
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Comfortable with both slower paced customer oriented serving as well as late night high volume environment
- Worked simultaneously and cohesively with other bartenders
- Served several large private events both as a waitress and as a bartender
- Adapted to difficult customer and staff situations.
LEAD BANQUET BARTENDER/BEVERAGE CART ATTENDANT
BOUNDARY OAKS GOLF COURSE
08.2021 - 03.2022
- Preformed daily and monthly inventory for all beverages on premises
- Solely in charge of bar set up to break down for events of up to 300 patrons
- Trained new hire banquet bartenders and beverage cart attendants
- Built strong rapport with regular golfers
- Flexible in hours depending on the tournaments of the week and needs of the golfers
- Followed the SWEAT ( Smile-Welcome-Enthusiasm-Ask-Thank you) method when interacting with all patrons.
BARTENDER/SERVER
CALICRAFT BREWING
03.2021 - 03.2022
- Maintained high standards of customer service during high-volume, face paced operations
- Provided prompt and positive service to at maximum 250 patrons at a time
- Maintained full knowledge of rotating beverages and promotions
- Assisted in packaging and shipping of beverage pallets
- Closed out and opened cash register and prepared cash report
- Frequently communicated with management regarding various ways to improve customer experience.
SHIFT LEAD/ BARTENDER
LIMITLESS AXES AND ALES
10.2020 - 03.2021
- Scheduled reservations, responded to phone calls and emails, greeted and seated customers, and managed restaurant flow
- Remained knowledge of ever-changing beverage stock, kept refrigerated displays stocked and organized
- Directly supervised 2-3 servers, ensuring enforcement of proper safety procedures and efficient work flow.
- Completed store opening and closing procedures and balanced tills.
Education
Bachelor of Science - Animal Science
UC Davis
Davis, CA01.2023
Associate of Science - Social And Behavioral Sciences
Citrus College
Glendora, CA01.2017
Associate of Science - Biological And Physical Sciences
Citrus College
Glendora, CA01.2017
Skills
- Detail Oriented
- Customer Relationship Building
- Bar Management
- Beer, wine, and liquor knowledge
- Responsible Alcohol Service
- Strong Written/Verbal Communication Skills
- Team Leadership
- Problem-Solving
- Adaptability
- Front of House Management
- Time Management
Certification
- TIPS Certified
- ServSafe Food Handler
- College Reading and Learning Association Level 2 Certified Tutor
Awards
- Graduation with Honors - Citrus College, Spring 2017
- President's List and Dean's List - Citrus College, Fall 2015, 2016, Spring 2016, 2017
Timeline
LEAD BANQUET BARTENDER/BEVERAGE CART ATTENDANT
BOUNDARY OAKS GOLF COURSE
08.2021 - 03.2022
BARTENDER/SERVER
CALICRAFT BREWING
03.2021 - 03.2022
SHIFT LEAD/ BARTENDER
LIMITLESS AXES AND ALES
10.2020 - 03.2021
Bar Manager
PARKSIDE DAVIS BAR AND LOUNGE
03.2019 - Current
Bachelor of Science - Animal Science
UC Davis
Associate of Science - Social And Behavioral Sciences
Citrus College
Associate of Science - Biological And Physical Sciences
Citrus College
- TIPS Certified
- ServSafe Food Handler
- College Reading and Learning Association Level 2 Certified Tutor
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