Jordan Phan
Las Vegas,Nevada
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Cashier
Panera Bread
Las Vegas, NV
10.2023 - 06.2024
- Provided customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Drive-Thru Cashier
McDonald's
Las Vegas, Nevada
03.2023 - 08.2023
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Maintained cleanliness of work area throughout shift.
- Cross-checked orders against invoices to ensure accuracy of delivery shipments received from vendors.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Ensured compliance with all health regulations related to food handling practices.
- Received payment from customers and made change as needed.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Verified that orders were accurate and complete before delivering them to customers.
Education
Associate of Arts - Photographic, Film, And Video Technology
College of Southern Nevada
Las Vegas, NV05-2028
High School Diploma -
Desert Oasis High School
Las Vegas, NV05-2024
Skills
- Product Promotion
- Order Verification
- Payment handling
- Cash Handling
- Payment Processing
- Teamwork and Collaboration
- Flexible Schedule
- Order Fulfillment
- Multitasking and Organization
- Customer Service
- Problem-Solving
- Stress Tolerance
- Excellent Communication
Affiliations
- Whilst working at previous jobs I was able to balance sports, school and work with no hindrance to each respective activity
References
References available upon request.
Timeline
Cashier
Panera Bread
10.2023 - 06.2024
Drive-Thru Cashier
McDonald's
03.2023 - 08.2023
Associate of Arts - Photographic, Film, And Video Technology
College of Southern Nevada
High School Diploma -
Desert Oasis High School