Jordan Rice
Topeka
Summary
Diligent professional with solid foundation in sales and proven history of exceeding targets through strategic client engagement. Adept at identifying customer needs and fostering long-term relationships to drive repeat business. Demonstrated effectiveness in negotiation and closing deals, enhancing team performance and contributing to overall sales success.
Overview
12
12
years of professional experience
Work History
Sales Professional
Laird Noller Auto Group
07.2023 - Current
- Consistently exceeded monthly sales targets by 80% through expert product knowledge and tailored customer consultations
- Provided exceptional customer service, ensuring customer satisfaction and fostering repeat business and referrals
- Managed the full sales cycle, from prospecting and lead generation to closing deals and maintaining customer relationships
Security Officer Supervisor
F.A.A.F.O Security LLC
08.2018 - Current
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Store Manager
Lids
08.2016 - 12.2023
- Supervised store operations, including inventory tracking, staff interviewing, training, and scheduling
- Responsible for managing and optimizing revenue, driving financial success
- Resolved escalated customer issues and maintained high customer satisfaction rates
- Designed strategic sample campaigns to promote products and boost sales performance
US Marine Corps
08.2012 - 08.2016
- Coordinate transportation, meals, and housing for over 50 personnel
- Supervised approximately 100+ students and personnel on safe travel during emergency humanitarian relief
- Instructed and licensed individuals in safe and effective driving techniques, ensuring full understanding of traffic laws and road safety
Education
No Degree - Audio Production
Full Sail University
Winter Park, FLPharmacy Technician Certificate - Pharmacy
UEI College
San Marcos, CA05-2018
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Point of sale operation
- Lead generation
- Performance tracking
- Negotiation tactics
- Staff training
- Customer service
- Security management
- Access control
- Threat assessment
- Patrol supervision
- Emergency awareness
- Event security
- First aid certified
- Self-defense
- Crime prevention
Timeline
Sales Professional
Laird Noller Auto Group
07.2023 - Current
Security Officer Supervisor
F.A.A.F.O Security LLC
08.2018 - Current
Store Manager
Lids
08.2016 - 12.2023
US Marine Corps
08.2012 - 08.2016
No Degree - Audio Production
Full Sail University
Pharmacy Technician Certificate - Pharmacy
UEI College
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