Gabrielle Campbell
Jamaican Kitchen
Fayetteville,NC
11
years of professional experience
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Work History
Customer Service Associate
10 Years 7 Months- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Answered live online chats to give quick answers and solve problems faster.
- Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma
Skills
Customer Service
Fast-Paced Environment
Working with Diverse People
Responding to Difficult Customers
Calm and Professional Under Pressure
Reservation Setting
Guest Experience
Email Etiquette
MS Office Proficiency
Document Conversion
Patient and Empathetic
Timeline
Customer Service Associate
Jamaican Kitchen
02.2016 - CurrentRead More
E. E. Smith High School
High School Diploma
Read More