Jordan Ringo
Keller
Summary
Resilient professional with background assisting retail customers. Strong product knowledge coupled with dynamic service and negotiation skills. Poised when handling difficult situations to resolve issues and promote outstanding customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Sales Associate
Nike
Fort Worth
10.2024 - 02.2025
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Built customer loyalty by placing follow-up calls to customers reporting product issues.
- Greeted customers in a friendly and professional manner.
- Maintained accurate records of sales transactions using the store's POS system.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Listened to customer needs to identify and recommend best products and services.
Customer Service Associate
Haslett Logistics
Dallas, TX
05.2023 - 08.2024
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Responded to customer inquiries via phone, email and chat.
- Suggested product solutions based on individual customer needs.
- Developed relationships with key clients through regular contact and follow-up communication.
- Answered phone calls from customers promptly and courteously.
- Contacted customers about potential service upgrades, new services and account changes.
Sales Associate
Kohls Corp
Keller
04.2023 - 08.2023
- Greeted customers and provided exceptional customer service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Conducted inventories on a regular basis to track stock levels.
- Prepared merchandise for purchase or rental.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
High School Diploma -
Keller Central High School
Keller, TXSkills
- Sales reporting
- Customer loyalty
- Point of sale
- Inventory management
- Communication skills
- Problem resolution
- Relationship building
- Team collaboration
Timeline
Customer Sales Associate
Nike
10.2024 - 02.2025
Customer Service Associate
Haslett Logistics
05.2023 - 08.2024
Sales Associate
Kohls Corp
04.2023 - 08.2023
High School Diploma -
Keller Central High School