Overview
Work History
Education
Skills
Timeline
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Jordan Rivas

Meridian,ID

Overview

7
7
years of professional experience

Work History

Delivery Associate

Tree City Transport LLC
08.2024 - 05.2025
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.

Warehouse worker

Boi5 Amazon Warehouse
12.2022 - 08.2024
  • Coordinated packaging processes for Amazon shipments to diverse locations.
  • Regularly handled packages weighing between 10 and 50 pounds.
  • TDR(Trailer Docking and Releasing)certified
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Utilized pallet jacks for trailer unloading.
  • Operated max reach conveyor belts to efficiently unload trailers.
  • Staged palletized materials for loading into trailers.

Delivery Driver

Door Dash/Amazon Flex
08.2019 - 11.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Housekeeper

Orchards of Cascadia
02.2019 - 05.2019
  • Adjusted small furniture to ensure thorough cleaning of hard-to-reach areas.
  • Ensured rooms were ready for occupancy by performing thorough cleaning and maintenance tasks.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Coordinated meal and activity schedules for senior citizens.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.

Technical Support

Teleperformance
02.2018 - 01.2019
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Documented repair processes and helped streamline procedures for future technical support actions.
  • Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts.
  • Monitored service orders to completion and closed service tickets.

Education

High School Diploma -

Gem State Adventist Academy
Nampa, ID
04.2018

Skills

  • Software Troubleshooting
  • Technical Support
  • Active Directory
  • Desktop Support
  • Communication skills
  • Team work
  • Time management skills
  • Pallet jack
  • Detail Oriented
  • General Warehouse
  • Safety Compliance
  • Quick learner and eager to always improve
  • Order picking/ pulling
  • Packing

Timeline

Delivery Associate

Tree City Transport LLC
08.2024 - 05.2025

Warehouse worker

Boi5 Amazon Warehouse
12.2022 - 08.2024

Delivery Driver

Door Dash/Amazon Flex
08.2019 - 11.2022

Housekeeper

Orchards of Cascadia
02.2019 - 05.2019

Technical Support

Teleperformance
02.2018 - 01.2019

High School Diploma -

Gem State Adventist Academy

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Jordan Rivas