Jordan Rocheleau
Flint,MI
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
Work History
General Manager
Milano Pizza inc
Flushing, MI
05.2020 - 07.2024
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Prepared staff work schedules and assigned team members to specific duties.
Stylist Apprentice
PetSmart
Grand Blanc, MI
09.2018 - 07.2020
- Followed all safety regulations while handling chemicals used in treatments.
- Accurately measured hair lengths prior to cutting per instructions from lead stylist.
- Processed payment transactions accurately at the end of each appointment.
- Observed professional etiquette when communicating with clients in person or over the phone.
Cashier
Big Lots
Lapeer, MI
07.2017 - 09.2018
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Home Care Aide
N/A
Montrose, MI
02.2016 - 06.2016
- Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Recorded patient information such as condition, diet and progress in medical records.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
Education
High School Diploma -
Penn Foster
Online04-2016
Skills
- Quality Management
- Advertising and marketing
- Operations Oversight
- Staff Supervision
- Top talent recruiting, hiring, and retention
- Time Management
- Relationship Building
Affiliations
- Being a mom is the best thing to have happened to me. If it involves my kids its my favorite activity.
References
References available upon request.
Timeline
General Manager
Milano Pizza inc
05.2020 - 07.2024
Stylist Apprentice
PetSmart
09.2018 - 07.2020
Cashier
Big Lots
07.2017 - 09.2018
Home Care Aide
N/A
02.2016 - 06.2016
High School Diploma -
Penn Foster
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