Jordan Rodriguez
Sunnyside,WA
Summary
Detail-oriented Case Aide with proven understanding of Entrust Community Services programs and completing documentation. Consistent in helping clients obtain relevant services by fully pursuing opportunities and resolving problems. Dependable in completing assigned tasks and reports in a timely manner and prior to the deadline.
Overview
2
2
years of professional experience
Work History
Case Aide
Entrust Community Services
Sunnyside, WA
06.2022 - Current
- Covered full Case Manager duties in the absence of Case Manager.
- Current interim Case Manager for Goldendale office.
- Provided administrative support to case managers, including filing, organizing documents, and writing reports.
- Created reports documenting outcomes of cases handled by Entrust.
- Monitored progress of cases to ensure that deadlines are met.
- Have knowledge and worked in community programs including Community Inclusion, Community Engagement, Individual Supported Employment, Division of Vocational Rehabilitation, High School Transition and Foundational Community Supports.
- Maintained accurate records of client's cases in setworks.
- Completed client assessments and have a complex understanding of Positive Behavior Support Plans and Person Centered Service Plans, Functional Behavioral Assessments, and Service Delivery Plans.
- Participated in community outreach activities to promote awareness of services offered by the organization.
- Conducted research on relevant issues related to the client's case.
- Collaborated with other organizations to locate resources for clients such as housing assistance or job training programs.
- Connected individuals with relevant community resources and coordinated referrals.
Education
Bachelor of Science - Kinesiology
Notre Dame De Namur University
Belmont, CA05-2019
High School Diploma -
Sunnyside High School
Sunnyside, WA06-2015
Skills
- DDA and DVR relations
- Case Planning and Reporting
- Records Management
- Communication
- Time management abilities
- Microsoft Office
- Customer Service
- Attention to Detail
- Client Intakes
Timeline
Case Aide
Entrust Community Services
06.2022 - Current
Bachelor of Science - Kinesiology
Notre Dame De Namur University
High School Diploma -
Sunnyside High School
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