Jordan Rosado
Myrtle Beach,SC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced operations manager with over 4 years of experience in customer service and management. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
House Of Blues
04.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Operated efficiently in high-volume setting to prepare and serve more than 100 drinks per hour.
Manager of Operations
Yeagers ABC
07.2018 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Reviewed shift reports to understand current numbers and trends.
Bartender
American Tap House
02.2017 - 11.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Trained several new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Education
Associate of Science - Biology
Horry Georgetown Technical College
Conway, SC05.2023
No Degree - Liberal Arts And General Studies
College of Southern Maryland
La Plata, MD05.2015
High School Diploma -
Patuxent High School
Lusby, MD06.2013
Skills
- Cash Register Operation
- Anticipating Guest Needs
- Sales Expertise
- Liquor, Beer and Wine Knowledge
- Responsible Alcohol Service
- Alcohol Ordering
- ABC Regulations
- Business Operations
- Cost Control
- Time Management
Certification
- TIPS certified, CCMF LLC - '21-'24
Timeline
Bartender
House Of Blues
04.2021 - Current
Manager of Operations
Yeagers ABC
07.2018 - Current
Bartender
American Tap House
02.2017 - 11.2019
Associate of Science - Biology
Horry Georgetown Technical College
No Degree - Liberal Arts And General Studies
College of Southern Maryland
High School Diploma -
Patuxent High School