Jordan Rowe
Panama City Beach,FL
Summary
Dependable bartender with proven success in high-volume service environments. Specializes in crafting unique cocktails and building strong customer relationships. Consistently enhances guest satisfaction and drives sales through efficient service and organized bar management.
Overview
18
18
years of professional experience
Work History
Bartender
No Name Lounge and Bayside Bistro
Panama City, Florida
04.2025 - 09.2025
- Prepared and served a variety of cocktails and beverages during peak hours to meet customer demand.
- Provided excellent customer service by greeting customers and engaging in conversation.
- Engaged with customers to foster connections and enhance overall experience.
- Ensured timely service while maintaining high standards of quality.
- Processed payments efficiently using POS system, ensuring accurate transactions.
- Operated cash register, making proper change for cash transactions.
- Maintained cleanliness and organization of bar area to support efficient service.
- Performed opening and closing duties, including restocking supplies.
Bartender/Fitness Specialist
St Joe Company
Inlet Beach, Florida
09.2021 - 10.2024
- Handled high customer volumes during special events, ensuring prompt service and guest satisfaction.
- Maintained a clean and organized workspace, adhering to health and safety regulations.
- Enhanced guest experience by resolving concerns, fostering a positive atmosphere.
- Accurately managed cash handling duties, ensuring proper accounting at shift's end.
- Streamlined bar inventory and storage procedures to meet customer demand efficiently.
- Shared expertise in bartending techniques to aid staff training and improve service practices.
Server
Shades Bar & Grill
Inlet Beach, Florida
08.2021 - 01.2022
- Delivered exceptional customer service in high-pressure dining environment.
- Greeted customers, addressed inquiries, and recommended specials to drive sales.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Executed opening and closing tasks, including dining area setup and supply restocking.
- Collaborated with hosts, bussers, and kitchen staff to enhance service delivery.
Office Manager
Off The X Fitness, LLC
Panama City Beach, Florida
01.2020 - 10.2020
- :
- Established efficient workflow processes, enhancing daily productivity and personnel effectiveness.
- Created and finalized service contracts, securing customer deals successfully.
- Automated client correspondence and data communications, streamlining office operations.
- Provided information to customers via phone, email, or in-person; directed them to appropriate staff.
Bartender
Five And Ten, LLC
02.2016 - 02.2020
- Provided exceptional customer service by greeting patrons and addressing inquiries promptly.
- Prepared cocktails and served wine, draft, and bottled beer per established recipes.
- Cultivated strong relationships with colleagues through effective communication and teamwork.
- Developed unique monthly drink offerings, enhancing seasonal menu variety and boosting customer engagement.
- Trained new bartenders on cocktail recipes, techniques, and customer service standards.
- Managed bar tabs efficiently, ensuring seamless transfer of open tabs to dining area for wait staff.
- Utilized organizational skills to balance multiple customer demands while minimizing delays.
Server
Bud And Alleys
Santa Rosa Beach, Florida
04.2015 - 04.2017
- Delivered exceptional service to high volumes of customers daily.
- Greeted customers, answered inquiries, and recommended specials to boost profits.
- Maintained extensive menu knowledge to provide tailored recommendations for dietary needs.
- Assisted customers with order placement while explaining menu items and food allergy options.
- Utilized POS system to efficiently process orders, manage bills, and resolve customer concerns.
Bartender
Dave And Busters
01.2014 - 04.2017
- Provided outstanding customer service by greeting customers and responding to requests.
- Crafted specialty drinks for servers, significantly improving customer satisfaction levels.
- Achieved daily sales goals by upselling beverage promotions and specials effectively.
- Partnered with managers to orchestrate special events like trivia nights, increasing customer participation.
- Tracked inventory accurately and alerted management regarding supply requirements for bar essentials.
- Built positive working relationships with team members through consistent communication practices.
- Recruited and trained 25 bartenders and barbacks while sourcing talent for special events to enhance quality.
Bartender/Server
Margaritaville
Panama City Beach, Florida
01.2008 - 05.2015
- Provided excellent customer service by greeting customers warmly and engaging with them.
- Operated POS terminals for order input, bill splitting, and total calculations.
- Maintained extensive knowledge of bar and menu options to prepare drinks and recommend food.
- Upsold high-profit items, such as appetizers and mixed drinks, to enhance sales performance.
- Assisted in training new bartenders on drink preparation techniques and customer service skills.
- Created a welcoming atmosphere through positive interactions with customers.
Education
High School Diploma -
JR Arnold High School
Panama City Beach, FLSome College (No Degree) - Business
Gulf Coast State College
Panama City, FLSkills
- Customer service expertise
- Multitasking abilities
- Bar service techniques
- Cash and credit transactions
- POS system operation
- Bar maintenance practices
- Recipe memorization
- Effective communication
- Team collaboration
- Staff training
- Relationship building
Timeline
Bartender
No Name Lounge and Bayside Bistro
04.2025 - 09.2025
Bartender/Fitness Specialist
St Joe Company
09.2021 - 10.2024
Server
Shades Bar & Grill
08.2021 - 01.2022
Office Manager
Off The X Fitness, LLC
01.2020 - 10.2020
Bartender
Five And Ten, LLC
02.2016 - 02.2020
Server
Bud And Alleys
04.2015 - 04.2017
Bartender
Dave And Busters
01.2014 - 04.2017
Bartender/Server
Margaritaville
01.2008 - 05.2015
High School Diploma -
JR Arnold High School
Some College (No Degree) - Business
Gulf Coast State College