Jordan Sandoval
Grand Island,NE
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Residential Sales Consultant
Charter Communications, Spectrum
Grand Island, NE
08.2023 - 10.2024
- Exceeded monthly sales targets by 205% by leveraging active listening skills to address objections and offer impactful solutions.
- Developed and implemented comprehensive marketing plans to increase sales of residential properties.
- Ensured accurate completion of paperwork related to sales transactions.
- Resolved customer issues quickly and professionally, while maintaining positive relations with clients.
- Maintained an up-to-date knowledge of current promotions and sales campaigns.
- Participated in team meetings to discuss performance results and strategies for improvement.
Technical Sales Consultant
Blue Sky Smart Solutions
Grand Island, NE
04.2023 - 08.2023
- Interacted directly with customers via phone, email or in-person meetings.
- Maintained accurate records of customer interactions in CRM systems.
- Managed customer accounts, monitored performance metrics and resolved service issues promptly.
- Performed complex troubleshooting tasks related to hardware and software integration.
- Gathered customer requirements and provided technical advice on product features.
- Engineered and delivered sales presentations for key influencers and decision makers, demonstrating value through cost savings, ROI and improvements in experience, features, and service over competitive offerings.
Residential Sales Consultant
Orkin Pest Control
Grand Island , NE
12.2022 - 04.2023
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Conducted market research to identify potential customers and their needs.
- Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
- Maintained records of all services performed including type of service provided, location treated and chemical used.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
- Performed follow-up visits to ensure that treatments were successful in eliminating pest problems.
Apprentice Electrician
JBS Swift & Co
Grand Island, NE
05.2022 - 12.2022
- Ensured compliance with relevant codes related to the National Electrical Code.
- Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Assisted in troubleshooting problems with various types of control systems.
- Conducted routine maintenance checks on existing electrical systems.
Education
Diploma - Electrician
Central Community College
Hastings, NE05-2022
High School Diploma -
Grand Island Public School Northwest
Grand Island, NE05-2018
Skills
- Financial Acumen
- Analytical and Logical Thinking
- Negotiation Management
- Client Relations
- Sales Pipeline Management
- Attention to Detail
- Client Relationship Management
- Analytical Thinking
- Interpersonal Skills
- Active Listening
- Negotiation
- Effective Communication
Certification
- Nebraska Life and Health Producers License.
- Nebraska Motor Vehicle Operators License.
Languages
Spanish
Native or Bilingual
Timeline
Residential Sales Consultant
Charter Communications, Spectrum
08.2023 - 10.2024
Technical Sales Consultant
Blue Sky Smart Solutions
04.2023 - 08.2023
Residential Sales Consultant
Orkin Pest Control
12.2022 - 04.2023
Apprentice Electrician
JBS Swift & Co
05.2022 - 12.2022
Diploma - Electrician
Central Community College
High School Diploma -
Grand Island Public School Northwest