Skilled professional with 30+ years of experience in management, sales, marketing, and customer service. Takes ownership of tasks and responsibilities with integrity, maximizing efficiency and productivity. Self-motivated team leader, mentor, and forward thinker with excellent communication skills. Meticulous and detail-oriented.
Overview
24
24
years of professional experience
Work History
Residential Sales Consultant
Service Experts / Rolf Griffin
Fort Wayne, IN
06.2022 - Current
Identified customer needs by asking pertinent questions about their comfort levels and usage patterns.
Exceeded sales goals.
Used diverse sales techniques and persuasive approach to maximize sales success.
Promoted company programs, warranty sales and seasonal promotions to boost sales.
Assisted Sales Leader in developing and implementing sales strategies.
Consistently ranked in the top 10% company wide of Residential Sales Consultants.
Area Manager
Bluegreen Vacations
Great Lakes Area MI, IN, IL, OH
01.2018 - Current
Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
Monitored and evaluated district performance to ensure goals were met.
Coached Store Managers on developing effective sales strategies and building customer loyalty.
Oversaw the recruitment process for new staff members including interviewing and training.
Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
Consistently achieved sales increase over forecast.
Revitalized underperforming teams and transformed profitability and productivity through targeted training.
Supported sales team members to drive growth and development.
Coached, developed and motivated team to achieve revenue goals.
Sales Manager
Bluegreen Vacations
Savannah, GA
01.2017 - 01.2018
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Assisted senior management in developing long-term strategic goals for the company's growth.
Coached, developed and motivated team to achieve revenue goals.
Sales Representative
Bluegreen Vacations
Dawsonville, GA
01.2016 - 01.2017
Branch Manager/Assistant Branch Manager
Lobel Financial
Orlando/Tampa, FL
01.2015 - 01.2016
Operations Clerk
UPS Freight
Tampa, FL
01.2012 - 01.2015
Business Development Manager
All American Title
Brandon, FL
01.2005 - 01.2011
Transaction Agent
Gulf Coast Title
Palm Harbor, FL
01.2001 - 01.2005
Skills
Negotiation Management
Active Listening
Client Needs Assessment
Financial Acumen
Sales strategy development
Sales Promotion
Value Estimation
Sales Planning
KPI Tracking
Performance Management
Territory Management
Team Oversight
Sales process
Rapport and relationship building
Exceeds sales goals
Sales Coaching
Consultative and relationship selling
Professional Development
Notary Public, State of Florida
Mortgage Broker, State of Florida
Leadership Brandon, City of Brandon, Florida
Real Estate Salesperson, State of Georgia
E-5 Advanced Aviation Electronics Technician, United States Navy