Jordan Simmons
Myrtle Beach,SC
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
LuLu's North Myrtle Beach
North Myrtle Beach, USA
04.2022 - Current
- Addressed customer complaints and concerns promptly and professionally, contributing to a positive dining experience
- Recommended menu items tailored to customer preferences and dietary restrictions, enhancing overall dining satisfaction
- Trained new servers on restaurant procedures and customer interaction techniques.
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed food and beverage orders accurately and efficiently.
- Handled cash transactions and processed payments with accuracy.
Host
LuLu's North Myrtle Beach
North Myrtle Beach, USA
04.2022 - Current
- Managed reservation system to optimize seating and reduce wait times.
- Coordinated with servers and kitchen staff to ensure smooth service flow.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
Food Runner/Busser
LuLu's North Myrtle Beach
North Myrtle Beach, USA
04.2022 - Current
- Delivered food promptly to tables while ensuring optimal temperature and presentation. Maintained cleanliness and stocked condiments to support smooth service throughout shifts.
- Maintained cleanliness by promptly cleaning tables throughout the day and emptying trash cans by dish pit and around restaurant at end of night.
- Cleaned trays, sanitized work areas, swept floors, counted discarded food at end of night, and restocked shelves with necessary items for the following day.
- Maintained cleanliness of employee bathrooms, brooms and dustpans, and break area.
- I have become a crew captain in both these positions in my time at lulus.
Office Cashier
LuLu's North Myrtle Beach
North Myrtle Beach, USA
04.2022 - Current
- Processed cash outs for servers during AM/PM shifts to ensure accurate financial transactions
- Conducted evening cash counts to maintain financial accuracy and accountability
- Compiled and analyzed nightly operational reports to provide insights for management
- Answered incoming restaurant phone calls
Bookkeeper
IGA
Loris, USA
08.2019 - 04.2022
- Balanced cash drawers, safes, and self-checkout machines with precision.
- Verified cash, check, and credit card totals for accuracy in bank deposits.
- Recorded daily store sales and register readings to identify overages or shortages.
- Processed timekeeping records and finalized weekly employee payroll for timely payments.
- Managed customer service transactions, including lottery tickets and money orders.
- Assisted in training new staff members, focusing on cashiers and bookkeepers.
- Ensured accurate financial reporting through meticulous record-keeping practices.
Education
Junior High School Education -
Green Sea Floyds High School
Green Sea, SC06-2021
Skills
- Customer service and support
- Hospitality and guest services
- Food preparation and safety
- Beer knowledge and cocktail experience
- Order efficiency
- Team leadership in dining
- Cash handling and cashiering
- Financial transaction management
- Record keeping
- Attention to detail
- Merchandising and retail sales
- Microsoft Office proficiency
- Google Drive proficiency
- Technical proficiency in software
- Computer operation and skills
- Typing skills
- Health and safety compliance
- Time management
- Teamwork and collaboration
- Client relationship development
- Restaurant administrative support
Certification
- ServSafe
Languages
English
Awards
Business Completer Scholarship, 06/21, The only recipient of the Business Completer award from my high school. This award was given to the students who took all of their business classes, passed them with a 90 or higher, and completed several hours of assessments of an online course provided by the teacher of our business classes.
Willing To Relocate
Myrtle Beach, SC
Personal Information
Authorized To Work: US for any employer
Timeline
Office Cashier
LuLu's North Myrtle Beach
04.2022 - Current
Server
LuLu's North Myrtle Beach
04.2022 - Current
Host
LuLu's North Myrtle Beach
04.2022 - Current
Food Runner/Busser
LuLu's North Myrtle Beach
04.2022 - Current
Bookkeeper
IGA
08.2019 - 04.2022
Junior High School Education -
Green Sea Floyds High School