Jordan South
West Point,VA
Summary
Compassionate professional experienced in patient care assistance and schedule coordination. Proven ability in data management and problem-solving, leading to effective resource allocation and enhanced patient satisfaction.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Scheduling Coordinator
Three Rivers Healthcare and Rehabilitation
West Point , VA
05.2024 - Current
- Coordinated daily schedules for healthcare staff to optimize resource allocation and meet patient needs.
- Implemented process improvements to streamline scheduling workflows and reduce conflicts.
- Maintained meticulous records of staff availability, enhancing accuracy in shift assignments.
- Conducted data entry and maintenance to keep scheduling systems up to date and efficient.
- Supported management in identifying staffing gaps and recommending resource allocation.
- Utilized MS Office and Excel to analyze data and create spreadsheets.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
CNA, Float Pool
Three Rivers Healthcare and Rehabilitation
West Point , VA
01.2020 - Current
- Assisted patients with daily living activities, including bathing, grooming, and dressing.
- Maintained cleanliness and organization in patient care areas to uphold hygiene standards.
- Responded promptly to patient call lights, addressing immediate needs effectively.
- Documented patient observations and care activities accurately in medical records.
- Ensured adequate stocking of supplies on unit before beginning each shift.
- Upheld patient dignity and comfort during personal care procedures, fostering trust.
- Facilitated mobility for patients with challenges, enhancing independence and safety.
Yankee Candle
Sales Associates
Williamsburg, Virginia
11.2017 - 08.2019
- Assisted customers in selecting products to enhance shopping experience.
- Processed transactions efficiently to ensure a seamless checkout experience.
- Educated customers on product features and benefits, boosting engagement.
- Managed stock replenishment to maintain optimal product availability.
- Provided personalized recommendations based on customer preferences and needs.
Education
High School Diploma -
West Point High School
West Point, VA06-2017
Some College (No Degree) - Business
Rappahnock Community College
Saluda, VAAssociate of Applied Science - Business Health Care Management
Liberty University
Lynchburg, VASkills
- Schedule coordination and staffing assignments
- Workflow optimization
- Data entry and analysis
- Resource allocation
- Patient care assistance
- Problem solving and critical thinking
- Time management
- Administrative support and duties
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
Scheduling Coordinator
Three Rivers Healthcare and Rehabilitation
05.2024 - Current
CNA, Float Pool
Three Rivers Healthcare and Rehabilitation
01.2020 - Current
Yankee Candle
Sales Associates
11.2017 - 08.2019
High School Diploma -
West Point High School
Some College (No Degree) - Business
Rappahnock Community College
Associate of Applied Science - Business Health Care Management
Liberty University