Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Spence

Orlando,FL

Summary

Dynamic sales associate with a proven track record at Crumbl Cookies and Vivid Glitter, excelling in customer service and conflict resolution. Skilled in product assembly and retail merchandise quality standards, I effectively trained new employees and enhanced operational efficiency, ensuring high-quality service and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Crumbl Cookies
04.2024 - Current
  • Trained and supervised new employees on bakery operations and procedures.
  • Operated cash registers and processed payments accurately.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Processed customer orders and payment transactions.

Sales Associate

Vivid Glitter
12.2022 - Current
  • Manually produced 30+ individual cosmetic samples an hour.
  • Worked with raw materials to develop complete and commercially viable products.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Education

Bachelor of Science - Engineering With Project Management Specification

Seminole State College of Florida
Sanford, FL
05-2028

Skills

  • Customer service
  • Product assembly
  • Retail merchandise quality standards
  • Sales transactions
  • Conflict resolution

Languages

English
Native or Bilingual
American Sign Language
Full Professional
French
Professional Working

Timeline

Sales Associate

Crumbl Cookies
04.2024 - Current

Sales Associate

Vivid Glitter
12.2022 - Current

Bachelor of Science - Engineering With Project Management Specification

Seminole State College of Florida

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