Jordan Sumual
San Bernardino,CA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
Work History
Shift Leader
Sonic Drive In
Rancho Cucamonga, CA
05.2018 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Enforced company policies and regulations with employees.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Automotive Mechanics
Chaffey College
Rancho Cucamonga, CA08.2017
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05.2016
Skills
- Staff Training
- Team Leadership
- Issue Resolution
- Cash Handling
- Sales Reporting
- Staff Development
- Training Assistance
- Task Monitoring
- Safety and Sanitation Standards
- Operations Management
- Cash Sales Counts
- Daily Workflows
Timeline
Shift Leader
Sonic Drive In
05.2018 - Current
Automotive Mechanics
Chaffey College
High School Diploma -
Rancho Cucamonga High School
Similar Profiles
JIMENA MANRIQUEZJIMENA MANRIQUEZ
Associate Manager at Sonic Drive-InAssociate Manager at Sonic Drive-In
Marah DayMarah Day
Associate Manager at Sonic Drive-InAssociate Manager at Sonic Drive-In
Cody HangCody Hang
Carhop Server, Crew Leader at Sonic Drive InCarhop Server, Crew Leader at Sonic Drive In
JONATHAN JENKINSJONATHAN JENKINS
General Manager at Sonic Drive-inGeneral Manager at Sonic Drive-in
Ethan ArrunateguiEthan Arrunategui
Research Intern at Quantum FoundryResearch Intern at Quantum Foundry