Jordan Taylor
Lawrenceville,GA
Summary
Accomplished Assistant Manager and BOH Trainer with a proven track record at Iron Age Korean Steak House and Chipotle Grill, enhancing customer satisfaction and operational efficiency. Efficient in staff training and development. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Iron Age Korean Steak House
2022.07 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Server
Iron Age Korean Steak House
2021.04 - 2022.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
BOH Trainer
Chipotle Grill
2020.11 - 2021.04
- Standardized recipes and preparation methods to maintain consistency in taste, portion sizes, and presentation across all dishes served at the restaurant.
- Conducted thorough evaluations of equipment use, recommending maintenance or replacements as necessary to support efficient BOH workflows.
- Promoted a safe working environment by conducting regular safety drills and adhering to OSHA regulations.
- Addressed knowledge gaps among employees by creating targeted refresher courses on specific topics or tasks.
BOH Trainer
Chipolte Grill
2019.06 - 2020.10
- Standardized recipes and preparation methods to maintain consistency in taste, portion sizes, and presentation across all dishes served at the restaurant.
- Conducted thorough evaluations of equipment use, recommending maintenance or replacements as necessary to support efficient BOH workflows.
- Promoted a safe working environment by conducting regular safety drills and adhering to OSHA regulations.
- Addressed knowledge gaps among employees by creating targeted refresher courses on specific topics or tasks.
Line Worker
Chipotle Grill
2018.08 - 2019.05
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Education
High School Diploma -
Mountain View High School
Lawrenceville, GA05.2019
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Workload Management
- Staff Supervision
- Staff Management
Timeline
Assistant Manager
Iron Age Korean Steak House
2022.07 - Current
Server
Iron Age Korean Steak House
2021.04 - 2022.06
BOH Trainer
Chipotle Grill
2020.11 - 2021.04
BOH Trainer
Chipolte Grill
2019.06 - 2020.10
Line Worker
Chipotle Grill
2018.08 - 2019.05
High School Diploma -
Mountain View High School
Similar Profiles
Yejin KoYejin Ko
Restaurant Hostess and Bartender at Iron Age Korean Steak HouseRestaurant Hostess and Bartender at Iron Age Korean Steak House
Keylly Melissa Rozo BeltranKeylly Melissa Rozo Beltran
Assistant Kitchen Staff Member at Iron Age Korean Steak HouseAssistant Kitchen Staff Member at Iron Age Korean Steak House
Paul DangPaul Dang
Chefs Manager at Musashis Japanese Steak House Japanese Steak HouseChefs Manager at Musashis Japanese Steak House Japanese Steak House