Jordan Theodore
West Palm Beach
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Dedicated employee, highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
Winn Dixie Grocery Store
Palm Beach Gardens
05.2024 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
Internship-Camp Counselor
City of Riviera Beach
Riviera Beach
06.2023 - 08.2023
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Facilitated group discussions and reflections, helping campers articulate their experiences and learn from one another.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Implemented behavior management techniques, fostering a respectful and positive environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL05-2025
Skills
- Customer service
- Active listening
- Product knowledge
- Merchandise restocking
- Cash handling
- Professionalism and courtesy
- Multitasking and organization
- Transaction handling
- Customer service excellence
- Payment processing
- Conflict resolution
- Group facilitation
- Team building
- Effective communication
- Flexibility and adaptability
- Empathy and patience
- Life skills development
Languages
English
Native/ Bilingual
Affiliations
- Spending quality time with family and friends
- Strong Interest in Avaition Mechanics and hands on technical work
- Enjoy watching and analyzing NFL and NBA games
- Actively stay informed on sports statistics and player performance
- Interested in technology, gadgets, and mechanical innovations
- Enjoy exploring new skills through DIY projects and problem-solving tasks
Accomplishments
- Maintained a 3.4 GPA while balancing work, academics, and extracurricular activities
- Completed 100+ community service hours, contributing to local events and volunteer initiatives
- Gained valuable customer service experience as a cashier at Winn-Dixie, developing strong communication and teamwork skills
- Successfully managed time and responsibilities while working part-time and pursuing academic goals
- Took initiative to explore career goals by researching aviation maintenance programs and actively seeking internship opportunities
References
References available upon request.
Timeline
Cashier
Winn Dixie Grocery Store
05.2024 - Current
Internship-Camp Counselor
City of Riviera Beach
06.2023 - 08.2023
High School Diploma -
Palm Beach Gardens High School